Casual Library Customer Service Assistants

**Inner West Council is an Inclusive Employer.**

IWC is dedicated to reflecting our community and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, people of diverse sexualities and genders, Veterans, young people, and mature aged workers to apply.

This is one of the many reasons why IWC was the 2023 AR Bluett Award Winner and recognised as the most progressive council across NSW. We are also The Australian Business Awards Employer of Choice Winner for 2023

**Reasonable Adjustment Assistance**:

- The above contacts are for reasonable adjustment assistance only. **Click here for more information on reasonable adjustments**

**About Inner West Council**

Inner West Council (IWC) is among Sydney’s larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city’s most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to join in on our journey towards becoming the best council for our community.

The community is at the heart of IWC, and our values of **Integrity**, **Respect**, **Innovation**, **Compassion**and **Collaboration** are at the centre of everything that we do.

We offer flexible career life balance with hours that allow you to relax and recharge. **We offer a variety of flexible work arrangement options** (e.g. flexible hours and working from home) where appropriate giving you even greater quality of work life balance.

Permanent employees benefit from our great value **gym membership from $16.60/week** giving access to a vast network of gyms in Sydney.

**About the role**

The Casual Library Customer Service Assistant supports the effective provision of library services to customers as required. Key functions include high quality customer service; assist at the service desk and with activity and promotional programs, daily cash management and circulation duties. You will be required to work on the library floor at both the branch and neighbourhood libraries. You will be required to participate in a number of library team meetings and activities arranged annually. The Casual Library Customer Service Assistant will report to the Weekend Co-Ordinator and will assist in ensuring Inner West Libraries delivers an outstanding library service to its customers.

Please read the **Position Description** to familiarise yourself with all the requirements and conditions of the role.

**Remuneration**

$30.10 per hour + 11.5% Superannuation + 25% Casual Loading

**Some of the required skills, experience and qualifications**
- Higher School Certificate or equivalent and willingness to obtain library or information qualification
- Proficient computer and technology skills
- Demonstrated ability to deal effectively with the public and a proven commitment to customer service
- Ability to work and plan effectively as an individual and as a team member
- Ability and willingness to promote and deliver activities and displays to all the libraries customers

**Enquiries**

Marilyn Taylor, Library Operations Manager on 9392 5897

**Closing Date**

Sunday 23 February 2025, 11:30PM

**How to Apply**

All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.

**Eligibility for employment/Pre employment Checks**

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver’s Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role). Copies of any sighted documents will be kept by IWC for its records as proof of verification.

For more information about work rights in Australia please visit the **Department of Home Affairs** website.