Inbound Sales Consultant

2 days ago

Morwell, Australia Aussie Broadband Full time

**Introduction**:
Why work for Aussie?

For the same reason our customers love us. We are Australian operated, local from the ground up. We’re recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry.

**Our fantastic culture thrives on our values**:

- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun

We’re Australia’s 5th largest telco and one of Australia’s fastest growing companies. Don’t just take our word for it - amongst other things, we’ve won some of Australia’s top customer service and employer of choice awards.

What does Aussie offer?
- Discounted internet which always helps the hip pocket
- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program
- Empowered in your career growth, so you will also be supported with ongoing training and development and access to LinkedIn Leaning
- Celebrating you with awards and recognition
- Discounts at various retailers and gyms
- Community Impact Programs, some of the ways we help can be found here
- We also can’t forget the very hard-working coffee machine and the casual dress code.

**Description**:
What we are looking for
- You will learn about our products and services and become confident in assisting our customers in making an informed decision.
- Taking inbound calls from customers and assisting with the sign-up process.
- Data entry of customer details into CMS systems, and record keeping.
- Set personal goals and strive to achieve these.

**Skills and Experiences**:
The things that are really (really) important
- No experience in sales or a call centre necessary.
- Strong communication skills.
- Desire to make a difference in the lives of the people you interact with.
- General computer skills and confidence to speak on the phone.
- Eagerness to learn and develop your skills further.
- Ability to think innovatively and challenge existing norms to change the game.
- An unequivocal commitment to the Aussie values (see previous page) and using them to make decisions.

At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.

**Job Types**: Part-time, Permanent

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