Ecommerce Customer Service Officer Mon-fri Full Time

7 days ago

Acacia Ridge, Australia Lighting Illusions Online Full time

The right applicant can enjoy a **Permanent Full-Time Monday to Friday** position that comes with staff discounts, a collaborative team environment, ongoing training and exciting career opportunities. We’ve bypassed the likes of ping-pong tables and knock-off beers for great work-life balance, flexibility, recognition for great work and last but not least, a great coffee machine.

**What does this opportunity look like for you?**

**About you**:

- You’ve got unyielding patience and experience dealing with a large volume of customer calls.
- You love going the extra mile for customers.
- Have highly developed communications skills, both verbally and written
- You’re a stickler for detail and have excellent time-management skills.
- You're a strong communicator (both verbal and written).
- You have a 'can-do' attitude to learn new skills and processes and cope well with change.
- Most importantly, you are a **Team Player** and are willing to go above and beyond to help your colleagues.

**Tools in your kit**:

- Experience with eCommerce platforms and marketplaces like eBay and Amazon are desirable.
- You have unrestricted work rights in Australia.

**What we offer in return**:

- Positive, caring, and inclusive team culture with ongoing training & mentoring
- Work-life balance with Monday to Friday office hours with options to work from home for the right person after probation
- Generous Annual Bonus upon meeting departmental budget
- Opportunities for career growth within a growing company
- Free on-site parking
- How long will it take you to travel to work each day?
- What's your most interesting personality trait?

We look forward to hearing from you
- **No recruitment companies, please.**_

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Profit sharing
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplementary Pay:

- Annual bonus

Ability to commute/relocate:

- Acacia Ridge, QLD 4110: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How long will you take approximately to travel to our head office (10 Overlord Place, Acacia Ridge)?

**Experience**:

- Customer Service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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