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Ecommerce Customer Service Officer Mon-fri Full Time
3 weeks ago
The right applicant can enjoy a **Permanent Full-Time Monday to Friday** position that comes with staff discounts, a collaborative team environment, ongoing training and exciting career opportunities. We’ve bypassed the likes of ping-pong tables and knock-off beers for great work-life balance, flexibility, recognition for great work and last but not least, a great coffee machine.
**What does this opportunity look like for you?**
**About you**:
- You’ve got unyielding patience and experience dealing with a large volume of customer calls.
- You love going the extra mile for customers.
- Have highly developed communications skills, both verbally and written
- You’re a stickler for detail and have excellent time-management skills.
- You're a strong communicator (both verbal and written).
- You have a 'can-do' attitude to learn new skills and processes and cope well with change.
- Most importantly, you are a **Team Player** and are willing to go above and beyond to help your colleagues.
**Tools in your kit**:
- Experience with eCommerce platforms and marketplaces like eBay and Amazon are desirable.
- You have unrestricted work rights in Australia.
**What we offer in return**:
- Positive, caring, and inclusive team culture with ongoing training & mentoring
- Work-life balance with Monday to Friday office hours with options to work from home for the right person after probation
- Generous Annual Bonus upon meeting departmental budget
- Opportunities for career growth within a growing company
- Free on-site parking
- How long will it take you to travel to work each day?
- What's your most interesting personality trait?
We look forward to hearing from you
- **No recruitment companies, please.**_
**Job Types**: Full-time, Permanent
Pay: $55,000.00 - $65,000.00 per year
**Benefits**:
- Employee discount
- Profit sharing
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplementary Pay:
- Annual bonus
Ability to commute/relocate:
- Acacia Ridge, QLD 4110: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How long will you take approximately to travel to our head office (10 Overlord Place, Acacia Ridge)?
**Experience**:
- Customer Service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
