Network Development Manager, Gcna

Experience in both a technology role and management role. Experience with ISP and Internet scale networking, background in building, scaling and operating large-scale global networks.
- Track record in contributing to the creation and implementation of high quality, high volume recruiting plans
- Experience representing your team/technical area to senior management
- B.S. in Computer Science or four years’ equivalent - Experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role highly recommended

**This Network Development Manager will**:

- Lead a team of highly qualified network development engineers and work with partner teams
- Be a technical and solution oriented person with the ability to deep dive and break down complex tasks
- Ensure that design, management, implementation and deployment operations are sound and executed at scale, safely keeping AWS ahead of customers' demand
- Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives
- Focus and manage operations and process optimization using relevant data, metrics and dashboarding techniques
- Keep close and collaborate with internal customers, partner teams and other stakeholders on Internet capacity delivery operations, planning and initiatives.

Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most complex problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Operational Excellence
As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.

Operational Measurement and Optimization
As a Network Engineering manager you will be expected to drive quality into the metrics we report and to create mechanisms to assist us in focusing on the areas that give us the best ROI. This includes measurement of the Internet operational performance, availability, network capacity, trends, etc. You will drive and define processes that optimize our workflow and create efficiencies in how we operate to drive continual improvement.

Technical Leadership
As a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global Internet network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.

Goal Setting and Delivery
You will directly own defining or refining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.

Performance Management/Team Health
You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skills mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 7x8x365 operational rotation.

Recruiting and Hiring

Automation
You will be heavily involved in developing automation, as well as setting our sister automation teams' roadmap, based upon identifying significant opportunities where automation can tackle volume, systemic or critical operational issues.

12x7 Oncall
As the manager of this team, you will be expected to be part of a 12x7 mana