Casual Stock

4 days ago

Sydney, Australia Art Gallery of NSW Full time

**Casual Stock & Sales Officer**
- Multiple positions available
- Casual
- Clerk General Scale Level 11
- Casual hourly rate $39.63 + weekend penalties

Established in 1871, the Art Gallery of New South Wales is located in Sydney’s The Domain adjacent to the Royal Botanic Garden and near the Central Business District, the Gallery acknowledges the original custodians of this land - the Gadigal people.

The Art Gallery attracts around 2 million visitors annually and runs Australia’s largest education program with over 90,000 student and teacher visits per year.

With our expanded campus the Art Gallery has a new state-of-the-art building located next to our existing and much-loved building. Providing us with close to double the exhibition space, the expanded Art Gallery enables us to share more art with more people and provide more family, learning and educational programming for all our audiences.

We are seeking diverse, collaborative, supportive and brilliant individuals to work alongside our existing talent and build on our rich history to create an even more inspiring Art Gallery for the future.

**About the Role**
To provide a high level of customer service whilst selling specialist art books, AGNSW merchandise and publications as well as giftware, homewares and personal accessories. Carry out general retailing duties including re-stocking, store display, cash handling, banking and processing web orders in all retail outlets across the Gallery.

For more information about the role please view the role description and information for applicants or call the nominated contact person listed in the advertisement.

**What Technical/Soft Skills you require**
- At least two years’ experience in a busy retail environment, preferably with book selling experience.
- Experience using a digital point of sale system
- Previous responsibility for retail cash handling
- Excellent customer service skills

**Targeted Questions**
- Please outline your retail experience in detail, with specific mention of your daily tasks and responsibilities. (300-word limit)
- Please describe a time when you worked with a difficult customer and how you resolved the situation. (300-word limit)

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013, therefore you may be contacted to participate.

Pre-employment checks are a critical part of our recruitment process and can include reference checks, working with children checks, criminal history checks, medical assessments, as well as various other checks to ensure your suitability for the role. It should be noted that discretion may be granted from the Art Gallery for those with a background check record. This is dependent on the role, its requirements, and the impact it has on the Art Gallery as a whole. A risk assessment will be carried out before a determination is made in this regard. Any criminal record information is kept in the strictest confidence, is not placed on an applicant's personal file, and is destroyed within very strict timeframes.

**Our commitment to Diversity, Equity and Inclusion**

**Enquiries

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