Customer Service Officer

1 week ago

Modbury, Australia Workskil Australia Ltd Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located at our Modbury site.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Service Representative

    6 days ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representative

    7 days ago

    Modbury, Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. About The Role With access to...

  • Expression of Interest

    2 weeks ago

    Modbury, Australia Datacom Full time

    Are you passionate about helping people? Be the first to join this new and exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our new client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a...

  • Customer Service Representative

    2 days ago

    Modbury, South Australia Datacom Full time

    Are you passionate about helping people? Join this exciting opportunity to help out your fellow AustraliansWe are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.About The RoleWith access to knowledge...

  • Customer Service Representatives at Datacom to

    2 weeks ago

    Modbury, Australia Datacom Full time

    Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service...

  • Client Service Officer

    1 week ago

    Modbury, Australia Demant Full time

    **WHO IS AUDIKA** - Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...

  • Customer Service Representative

    2 weeks ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support...

  • Customer Service Representative

    7 days ago

    Modbury, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians! We are hiring Customer Service Roles to support our...

  • Casual Customer Service Representative Roles at

    7 days ago

    Modbury, Australia Datacom Full time

    As a Customer Service Representative at Datacom you will be responding to enquiries from the public on behalf of our Australian Federal Government client. Every customer interaction is unique, and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer. This role...