Regional Officer

Utilise your monitoring expertise to provide support and advice to the Justice Services - West - Barwon South West branc
- Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade3: $72,751 - $88,336 plus superannuation.

About the Business Unit
Corrections and Justice Services (CJS) is responsible for delivering frontline operations across the state of Victoria, which includes engaging local communities to deliver responsive and inclusive justice and regulation services. A component CJS assists Consumer Affairs Victoria (CAV) to deliver services through the provision of enforcement and compliance with consumer laws through inspections and online monitoring; residential advice and education to consumers, tenants, businesses and landlords on their rights, responsibilities and changes to the law (including residential tenancy inspections); frontline dispute resolution between consumers and traders, and tenants and landlords; and business and consumer education.

About the Role
Regional Officers carry out a range of routine, straightforward compliance monitoring activities and inspections of businesses using checklists, as well as residential tenancy assessments and inspections. Regional Officers may also conduct more complex inspections as directed by the Area Manager. These inspections will typically include acting as support in a team conducting compliance inspections of licensed businesses and similar type inspections that are likely to lead to court action or formal sanctions.
Regional Officers will also be required to respond to enquiries (counter and telephone) from both consumers and businesses, as well as participating in front line (and/or virtual) dispute resolution, business and community education and CAV campaign initiatives.

**Some of your duties may include**:

- Participate in and contribute to aspects of an ongoing compliance program, including local planning and development of compliance activities and their implementation
- Be prepared to be appointed as an Inspector under the Australian Consumer Law & Fair Trading Act and be delegated as an Inspector under the Residential Tenancies Act
- Using standardised tools, carry out routine, straightforward inspections as authorised under the Australian Consumer Law & Fair Trading Act and the Residential Tenancies Act, including obtaining evidence and the preparation of routine reports as directed. This can include remote (or virtual) inspections.

About You
- Working with sense of purpose within the team and enables others to understand the strategic direction of the branch and organisation; creates a sense of purpose within the team by establishing links between work and impact to the community
- Seeking opportunities for continuous improvement and ways to innovate; offers suggestions and ideas, encourages others to do the same; leverage on existing continuous improvement systems and procedures to improve outcomes, quality and efficiency of work; creates space for learning and innovation by seeking for input and feedback from others.

**Qualifications/Requirments**:

- Tertiary qualifications in commerce, business, law or other related fields will be an advantage
- A Certificate IV in Government Investigations or equivalent qualification
- A current Victorian Driver's Licence is required.

How to Apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).

**Acceptable evidence includes**:
COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)

Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.