Implementation Consultant

3 days ago

Melbourne, Australia W Solutions Full time

Working one day in the office hybrid model
- Great leaders and team, excellent culture, growing organisation
- Challenging and interesting projects and client engagement

Our client is a Global Software product company and over the last 3 years have grown significantly in the Australian market. They are looking for several Implementation Consultants who can work with their key clients and help implement their products.

This is a permanent opportunity, working one day a week in the ofifce, which is located near Albert Park. They have great leadership and a team that consists of hard working individuals who are collaborative and look to get the job done.

This could be good for a Business Consultant with implementation experience as well.

**Key Responsibilities**
- Responsible for the successful implementation of the suite of products
- Responsible for managing the change journey alongside the customer
- Accurately take requirements relating to the setup and configuration of the required products
- Configure the products in line with best practices and methodology
- Deliver presentations and demonstrations as required
- Ensure checkpoints are completed where necessary
- Report on the progress of implementation projects to the Managing Consultant, maintain and update project reporting documentation
- Plan and manage user level requirements workshops - capturing the business needs and documenting them in a suitable format to reflect the Implementation Objectives
- Ensure Client Services management are informed of any new developments (technical or political) taking place with the client which may impact delivery or relationship
- Identify risks, taking appropriate action and escalating as necessary
- Provide input to project governance

**Experience/Knowledge/Competencies You Will Need**:

- Experience within the health sector (Public Acute or Aged Care) is required
- Experience as an implementation consultant is desirable in workforce management
- A technology background is desirable with experience gained in implementing and integrating software either in a client or vendor role
- Experience desirable as a rostering practitioner, gained preferably in a health (Acute or aged care) environment
- Experience in participating in requirements gathering workshops (planning, leading and meeting documentation)
- Experience in delivering product training, both one-to-one and in small groups
- Experience in writing user requirements and specification for development
- Experience in measuring and delivering business benefits

To be considered you must have valid working rights in Australia for a full time opportunity.

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