Oss Support

10 hours ago

Sydney, Australia CareCone Australia Full time

**Role**: OSS Support & Delivery Manager

**Location**:Sydney, NSW

**Employment Type**:Permanent

Must have full working rights. No sponsorship available.
- The role holder is responsible for planning, executing, controlling & closure of projects, majorly involving in technical requirements of the project. He/she will guide and review the in the technical work done by the team members. Drive execution of the projects roadmap and manage entire project lifecycle from strategy planning to tactical activities with more focus on technical requirements of the project.
- Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer. Ensure completion of Project satisfaction report and relevant survey and feedback mechanisms.
- Guide the launch of project from concept to delivery by project managing and governing the overall budget. Articulate and explain designs and constraints to stakeholders after understanding customer perspective. Ensure compliance to internal tools.
- Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.
- Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.
- Review project profitability and other agreed parameters and provide relevant status reports to the management and customer. Ensure steering committee meetings and other regular meetings with customer.
- Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable. Create and maintain project level dashboards to enable effective project management.
- Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver results. Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.
- Provide technical and other guidance as required to the team and assess the performance of the associates.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

  • OSS Consultant

    4 days ago

    Sydney, , Australia DeployPartners Full time $80,000 - $120,000 per year

    DeployPartners deliver high-quality Service Assurance Solutions expertise throughout the Asia Pacific region, we specialise in sales, design, delivery, training and support of Automation and CyberSecurity solutions that meet specific business objectives and technology standards.We are a leading Australian IT Service consulting company, with representative...

  • OSS Network Architect

    2 days ago

    Sydney, New South Wales, Australia CareCone Group Full time $42,000 - $127,000 per year

    Role:OSS Network ArchitectLocation:Sydney, NSWEmployment Type:PermanentMust have:Full working rights. No sponsorship available.Mandatory:Operational Support SystemsInterested consultants can share their updated resume ator call

  • Solution Designer

    2 weeks ago

    Sydney, Australia Gems IT Solutions Pty Ltd Full time

    Main accountabilities and activities of the role includes: - The SD should have understanding of Telecommunication principles such as Switching, Routing, Addressing, OSI Layers and Protocols (IP, TCP\IP), different types of Network Layers: Access, Distribution and Core (Must) - Knowledge of Project Management Methodologies - PMP, Prince 2 (Optional) - The...

  • Service and Network Resilience Solution Architect

    2 weeks ago

    Sydney, New South Wales, Australia Cyient Full time $120,000 - $180,000 per year

    Company Overview:Established in 1991, Cyient provides engineering, geospatial, design-led manufacturing, and network and operational support services to global industry leaders, including many Fortune 500 clients. We leverage the power of digital technology and advanced analytics capabilities, along with domain knowledge and technical expertise, to solve...

  • Solution Designer

    4 days ago

    Sydney, Australia Rubix Solutions Full time

    Switching, Routing, Adressing, OSI layers and protocols - PMP, Prince 2 - Integration patterns, Messaging systems, rules and business proces engines **Main accountabilities and activities of the role includes**: - The SD should understand Telecommunication principles such as Switching, Routing, Addressing, OSI Layers and Protocols (IP, TCP\IP), different...

  • Systems Analyst

    9 hours ago

    Sydney, Australia Axiom Technologies Full time

    **About the Role**: The Systems Analyst will be responsible for planning and implementing the solutions for End User Devices such as Windows 7 and Windows 10. Providing solutions to complex businesses within the scope. Leading and managing the tracks RDT (Remote Desktop Team), Citrix, SCCM, Antivirus from offshore and team WISC from onsite. Responsible for...

  • Design and Developer Manager

    6 days ago

    Sydney, Australia NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

  • Engineering Team Lead

    1 week ago

    Sydney, New South Wales, Australia PRA Full time $120,000 - $180,000 per year

    Software Engineering LeadLocation:Sydney | Hybrid |PermanentA leading national research and education network is seeking aSoftware Engineering Leadto guide a team of talented developers in building and delivering advanced operational support systems (OSS).This role combineshands-on development, technical architecture, and team leadership,ideal for an...

  • Senior Platform Owner, PM Systems

    2 days ago

    Sydney, New South Wales, Australia Optus Full time $120,000 - $180,000 per year

    Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.Are you ready to lead the future of network performance systems at Optus? Based in Macquarie Park, Sydney we're seeking a dynamic Senior Platform Owner to join our Digital Networks team in...

  • Python Developer

    2 days ago

    Sydney, New South Wales, Australia XPT Software Australia Full time $90,000 - $120,000 per year

    We are seeking a skilled Python Developer with strong experience in the Telecommunications domain to join our development team. The ideal candidate will have expertise in Python programming, data handling, and integration with telecom network systems or OSS/BSS platforms.Key ResponsibilitiesDesign, develop, and maintain Python-based applications and scripts...