Inventory Control Associate

2 weeks ago


Melbourne, Australia NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Job Summary:
You will diagnose, service, repair all components of an ATM Machine. You will undertake repairs ensuring that your work is carried out to a high standard, in a timely manner and to an acceptable quality. Ensure that the service levels objectives are met, proactively dealing with any potential issues before they impact our customers.

Duties and Responsibilities:

- Diagnosing errors or technical problems and determining proper solutions
- Identifying, monitoring and resolving re-occurring faults
- Assist in resolving technical escalations
- Repairing of ATM components including labelling, testing, preparation and fitting
- Testing, repairing and utilisation of new ATM Hardware
- Design and set up of testing assembly and jigs
- Cooperate with technical team and share information across the company
- Completes repairs to the required standard and within the designated timeline
- Reduce cost, scrap and re-work particular in the repair processes
- Continue to improve the repair process in accordance with the company’s strategy
- Routinely monitor and report own performance to ensure KPI’s are achieved
- Maintaining calibration and maintenance of assigned tools and test equipment
- Redirect problems to appropriate resource
- Development of high quality and highly efficient repairing and maintenance procedures and documentation
- Provide training once suitably experienced

**Qualifications**:

- High Technical aptitude
- Cablers license or similar
- Technical ATM qualifications of various makes and models in the ATM industry Experience
- Extensive Field experience or Second Level Support experience
- Experience in the ATM industry is an advantage
- Electric cabling experience Skills
- Strong understanding of electronic and mechanical repairs
- Project and Time Management skills
- Trained in meeting challenging deadlines
- Excellent communication/presentation skills
- Strong analytical skills and ability to think and plan strategically
- Analytical approach to problem solving
- Attention to detail and disciplined approach Abilities
- Ability to troubleshoot, test, repair and service technical equipment
- Optimistic and able to identify opportunities even within difficult situations
- Ability to build excellent relationships and manage relationships
- Drives to make things happen, is action orientated with the ability to get projects and activities “off the ground” quickly and easily
- Focused on building teams so that great value is delivered to our customers, consumers, stakeholders and CardtronicsChallenges status quo thinking, demands and drives continuous improvement

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.



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