Dc Warehouse Team Manager

Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:

- Significant investment in learning and development opportunities.
- Exposure to world class technologies
- Competitive remuneration package
- All the tools of trade provided
- Generous discounts on company products for multiple brands

In addition, our values based operating style ensures that our employees are managed by exemplary leaders, who offer job flexibility, strong client base and training/career paths.

KEY RESPONSIBILITY OF THIS POSITION IS TO:
Empower and support your teams to ensure the safe, accurate and efficient picking and processing of all orders through to despatch within agreed timeframes. Manage the team to achieve a cost effective and safe operation within the NSW warehouse by use of the business and system; MLS-WMS processes and procedures. Obtain a strong level of system; WMS-MLS knowledge to lead and coach teams.

KEY OBJECTIVES & RESPONSIBILTIES

Ø Always ensure compliance with all appropriate and applicable WHS policies and regulations to ensure a safe working environment in maintained

Ø Ensure your teams have the right balance of resources to achieve safe, efficient and effective operationally output

Ø Drive the team to achieve pick and despatch within agreed lead-times

Ø Support and coach the team to achieve a consistent pick accuracy to minimise inventory loss, and achieve high customer satisfaction

Ø Ensure that pick face replenishment is optimised and completed on a timely basis

Ø Liaise with the Inventory Team to improved system &physical inventory differences and issues are resolved promptly to minimise delays in picking.

Ø Create training and support opportunities to ensure all Team Members are effective in the use of our MLS-WMS system and their associated operational procedures to the inbound, picking, packing and replenishment teams.

Ø Support the cycle count program put in place by the Inventory Team

Ø Working with the Inventory Team to ensure that pick faces are in optimum areas to increase warehouse picking throughput

Ø Manage MHE resources to assist the receiving and putaway functions to meet agreed targets in conjunction with other Teams

Ø Lead the accurate planning of labour hours on your shift to support Team Leaders and provide accurate requirements to the shift manager for all resources:

- Labour
- MHE
- RF/Voice Equipment

Ø Prepare and report day/weekly/monthly as appropriate on agreed KPI measures and analysis to ensure all targets are exceeded

Ø Ensure aisles and pick faces are always keep clean and tidy in accordance with the expectations set by the Warehouse Management Team

Skills and experience required:
ATTRIBUTES

Ø Strong organisational skills - ability to multitask and prioritise workload

Ø Ability to effectively prioritise “quick wins” to deliver process improvements

Ø Fast and responsive - working to strict deadlines

Ø Strong team management skills with ability to coach and motivate a team

Ø Proven communication and interpersonal skills to all levels

Ø Ability to demonstrate initiative

Ø Ability to learn new system technology to train & support teams

Ø Team Player - maintain close working relationships with all other employees and stakeholders within the business

Ø Results and achievement oriented to high standards

Ø Ability to think and act across a variety of Business Units and Sites

KNOWLEDGE & EXPERIENCE

Ø Demonstrated experience in process improvement and continuous improvement with respect to picking/replenishment activities

Ø Experience in documenting processes and procedures

Ø Experience in managing picking and replenishment teams within a FMCG warehouse environment

Ø Experienced in picking/replenishment within a large (20,000 plus pallet) warehouse, managing a team of 25+

Ø Thorough knowledge of all aspects of picking, replenishment, cycle counting & training staff on the use of the relevant warehouse management system -WMS; SAP, Microlistics - MLS

Ø 2 years plus experience using complex WMS, for Inbound, Outbound and Inventory processes

Ø Ability to use Microsoft Office programs; Windows, Outlook, Word, Excel to enhance your continuous improvement in role and support of team.