Office Assistant/receptionist

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

**About the role**

We’re looking for an enthusiastic Office Assistant who thrives in a fast-paced environment. In this hybrid role, you’ll spend most of your time managing crucial mailroom and print tasks, engaging in general office assistance, while also providing essential reception support. This is a fantastic opportunity to become a key player in our vibrant workplace.

Key Responsibilities include:
**Print & Mailroom Management**:

- Handle all print and mailroom-related requests with precision and efficiency.
- Sort and distribute incoming mail, and manage deliveries.
- Schedule and oversee incoming and outgoing courier bookings.
- Perform scanning, photocopying, printing, collating, binding, and laminating tasks.
- Maintain all internal print room supplies.
- Facilitate court filing and document delivery to courts or client premises.
- Provide ad hoc administrative and facilities support duties as necessary.

**Reception Support**:

- Greet and assist guests, visitors, and clients in a courteous and professional manner.
- Manage and direct incoming calls to our national switchboard.
- Provide reception cover daily for lunch, tea breaks, and end-of-day closure.
- Coordinate and monitor meeting room booking requests.

**About you**

We’re seeking someone who excels in client service, with a strong focus on mailroom and print operations. You should be confident, well-presented, and committed to delivering exceptional work in every aspect of your role. Flexibility, a positive attitude, and a friendly nature are key. You should also be comfortable with physical tasks such as moving boxes and trolley delivery, and enjoy being busy in an energetic team environment.

To be successful in this role you will have:

- At least 1 year experience working within a professional services environment (reception experience ideal)
- Professional presentation, reliability, and excellent organisational skills
- The ability to communicate effectively with people at all levels
- Strong attention to detail with a focus on quality
- Demonstrated ability to effectively prioritise and multi-task to meet deadlines
- A proactive approach, with the ability to work both independently and as part of a team
- Sound computer skills and proficiency in Microsoft Office Outlook, Word & Excel
- A dedicated work ethic and a desire to learn and grow.

**Why join Maddocks?**

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:
**A diverse and inclusive workplace**: We have been named an employer of Choice for Gender Equality by the Workforce Gender Equality Agency (WGEA) every year since 2004 along with being named a Silver Employer at the Australian Workplace Equality Index's 2024 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality Network, Maddocks CALD, Maddocks Disability Inclusion and Maddocks Pride groups.

**Career Development**: Learn and develop through structured learning and development programs at each stage of your career and study support programs.

**Community involvement**: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

**Wellbeing & Benefits**: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.

**Ready for your next career move? Make your Move to Maddocks