Conference Coordinator

**BENEFITS**:

- ** Free U day - get A PAID off on your Birthday**:

- ** Join a multi award Hotel Group including - AGFG Chef's Hat, Conde' Nast International T**raveler's** Award**:

- ** Exclusive staff benefit programs - "Get MORE at Lancemore" - loads of top retail and Group discounts**

Cleveland Estate has recently is looking for a Customer Service Superstar
to join the Conference and Events Team. Work in beautiful surroundings in a friendly, supportive team environment.

**ABOUT THE ROLE**:

- Liaise with a variety of clients as well as maintaining existing relationships.
- Demonstrate a high degree of attention to detail and understand what it takes to achieve the best results and provide an unforgettable experience for our clientele
- Host event, corporate client and on site tours of the property, completing the sale and planning the details of their special event
- Demonstrate success in delivering the perfect event to our corporate clients
- Provide timely and professional quotations
- Conduct efficient event planning through to conclusion

**ABOUT YOU**:

- Excellent telephone technique and the ability to maintain friendly relations with both our internal and external customers
- Exceptional customer service skills and a passion for creating an event that exceeds the expectations of the client
- You will have a 'can do' attitude and understand what it takes to achieve the best results
- Outstanding organisation skills with the ability to work with and manage multiple clients and their details simultaneously
- A genuine passion for hospitality and customer service
- Ability to work successfully within a close team environment and work unsupervised at times
- Good time management and communication skills
- Well-developed computer knowledge and strong administrative skills
- You have a warm, personable yet professional disposition
- Ability to think quickly on your feet
- Last, but certainly not least, they should be a great person to work with who is reliable, energetic, and wants a career in Sales and Event Management.

**ABOUT US**:
**Cleveland Estate Macedon Ranges **Situated in the historic country township of Lancefield, discover the best of the Macedon Ranges region at Cleveland Estate. Less than an hour’s drive from Melbourne CBD, the property features 50 beautifully appointed spacious suites, a 1987 built country Homestead, flexible conference and event spaces, restaurant, and underground cellar door, all amongst lush vineyards and undulating landscapes.

**Lancemore Hotel Group**

Founded in 1986, **The Lancemore Group** is a leading Australian boutique lifestyle brand and pioneer in boutique Hotels and residential conference facilities.
- Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
- We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established Boutique Hotel brand and supportive team, then...

Click the** "APPLY" **Button

**Our Values**

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

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