Retail Sales Assistant

6 days ago

Springfield, Australia CCR SPRINGFIELD Full time

**Key Responsibilities**:

- **Screen Protector Installation**: Accurately install screen protectors on various phone models to a high standard.
- **Basic Phone Repairs**: Perform minor repairs including battery replacements, screen swaps, and troubleshooting common issues.
- **Customer Sales**: Assist customers in selecting cases, accessories, and repair services that meet their needs.
- **Point of Sale Operation**: Use the POS system to process transactions, returns, and customer inquiries efficiently and accurately.
- **Inventory Management**: Monitor stock levels, restock shelves, and assist in ordering and receiving inventory.
- **Customer Service**: Provide friendly and professional service, answer questions, and offer technical support where appropriate.
- **Store Maintenance**: Keep the retail space clean, organized, and aligned with company presentation standards.

**Requirements**:

- Previous retail or customer service experience preferred
- Basic understanding of smartphone hardware and repairs
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Reliable, punctual, and detail-oriented
- Comfort using POS systems and handling cash/card transactions
- Willingness to learn and adapt to new devices and repair methods

**Desirable Skills (Not Required)**:

- Experience with phone repair or electronics
- Familiarity with mobile operating systems (iOS, Android)
- Sales experience in a technology or phone-related environme

**Job Types**: Full-time, Part-time, Casual

Pay: $33.19 - $46.46 per hour

Expected hours: 38 per week

Work Authorisation:

- Australia (required)

Work Location: In person

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