Front of House Team Member

2 days ago

Richmond, Australia Clover - Diggin' in the Cellars Full time

Clover - Diggin' in the Cellars

An opportunity for a talented hospitality professional, with a passion for humble service and honest wine to join the front of house team at Clover.
- Genuine career & development opportunities
- A cohesive team, venue wide who values knowledge & collaboration
- Great working environment, work/ life balance & generous perks

About us

Clover is a modern bistro/ wine bar on the Paris end of Swan Street, celebrating our love of the natural vinous world alongside plates of food cooked solely over fire. We welcome guests into a lively environment where thoughtful hospitality and great service are front and centre.

Part of the Diggin’ In The Cellars group, we value good wine, good food and good people. We believe knowledge is best shared and foster a culture where a desire to learn from our peers, our producers and beyond is inherent throughout.

About the role

As a front of house team member you are responsible to deliver exceptional service which is efficient, hospitable and true to our ethos, contributing to the creation of a community of patrons through confident service and genuine knowledge of our food and wine.

You will proactively contribute to the smooth running of the venue through the completion of pre service and end of service tasks, stock control, and the maintenance of a welcoming and well presented venue.

You will participate in regular on-the-job training to develop your service skills and wine knowledge while always striving for continuous improvement across all aspects of your role and venue operations.

What we offer
- Career progression in an expanding group with many facets
- In house wine training and development
- Be a part of a supportive and inclusive team, working closely with the kitchen team in a collaborative environment.
- Opportunity to meet and learn from local producers and come along to day trips with the group out to local vineyards.
- Staff discounts across all venues in the group including our online wine store

Who we are looking for
- Previous experience in a FOH position within a venue of a similar style
- You have a strong passion for service and wine, a good understanding of the wine industry, local and internationally, WSET education would be preferred but not a deal breaker.
- An ability to multi-task and cope in a fast paced environment.
- An ability to build relationships with our team and customers and contribute to a positive workplace culture.
- A genuine desire to learn and expand your knowledge is a must.

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