Expression of Interest

.**Case Manager, Workers Compensation - Melbourne, VIC**

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**About the role**
- Want to know how it feels to be genuinely supported to grow and develop your career in the Workers Compensation industry?
- Bring your passion for customer service to build a meaningful career, where you will be supporting injured workers with their recovery from a workplace injury and provide them with a positive customer experience.
- Full time opportunity, Monday to Friday 8.30am - 5:00pm, with hybrid and flexible working arrangements

**About you**
- Extensive administration skills
- A high level of organisational and time management skills
- Relationship management skills
- Customer service experience
- Highly developed communication skills (written and verbal)
- A desire to support individuals on their journey to recovery form injury
- A strong capacity for resilience, enabling you to navigate challenges effectively and maintain a positive outlook in a dynamic work environment.

**Benefits and perks**
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- A comprehensive induction and training program designed to equip you with the necessary skills and knowledge before you manage your portfolio of customers.
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Professional

**Location**:

- Melbourne, VIC, AU, 3000

Melbourne, VIC, AU, 3000

Melbourne, VIC, AU, 3000

Melbourne, VIC, AU, 3000

Melbourne, VIC, AU, 3000

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 62185

**Position Cluster**: