V- Family Store Driver Assistant

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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

We are looking for you

If you are a person who values community and who is looking to place their skills to go practice. Then come join our team.

The Salvation Army Family Store has an important role in raising much needed funds to enable The Salvation Army to serve the needs of the local community, whilst providing an environment where customers and volunteers alike are treated with the dignity and respect reflected in the values and mission of The Salvation Army.

The Family Store Driver Assistant, supports and accompanies the Family Store Driver, in the operations of the store ensuring quality donated goods are collected and large sold items are delivered to customers. Equally important, all Family Store workers are responsible for fostering a culture of inclusiveness and community spirit amongst the team, which will in turn enhance the customer experience.

Personal Qualities/Attributes Required for Role
- Treats others with dignity and respect
- Encourages and cooperates with others to achieve common goals
- Finds ways to work better and smarter
- Generates options and ideas
- Recognises impact of own behaviour and emotions on others
- Is reliable and trustworthy

Generic Role Competencies:

- Drives ownership of and adherence to vision, mission and values
- Models and promotes teamwork and collaboration
- Actively and calmly works to solve problems and resolve conflicts
- Facilitates effective workplace communication
- Consistently supports communications with workers about safety

Expected Outcomes Assist Driver
- Ensure the safety of self, other passengers while participating in both collections and pickups from the community.
- Operate in a manner that promotes and maintains the reputation and profile of TSA
- Support the recording of each journey in vehicle log book
- Public interactions, including when driving, are always positive and courteous
- Ensure journeys are timely and efficient and undertaken as agreed with Family Store Manager
- Ensure vehicle log book is always and correctly filled in
- Wear requested uniform and Identification Badge at all times when undertaking TSA duties

Vehicle care
- Ensure van is safe to drive by checking tyres and visibility
- Clear vehicle’s interior of any rubbish after each shift
- Ensure vehicle is refuelled
- Support the Vehicle to be clean and tidy
- Van is inspected and any actions required are escalated to manager

Participation and support
- Attend training as required
- Attend regular team meetings
- Support celebrating volunteer milestones (years of service) and special occasions such as birthdays
- Attend any monthly meetings with Store Manager to address operational matters, including WHS, resolving issues and reviewing driving policies and procedures

Maintain a safe and healthy environment
- Operate in a safe manner at all times and insist all team members including TSA employees and visiting contractors, follow WHS policies and procedures
- Monitor customer safety at all times particularly when the truck/van is manoeuvred, or items are loaded and unloaded.
- Complete all WHS training and complete refresher training every 3 years
- All accidents, incidents, hazards and near misses are reported to Store Manager according to procedures
- Obtain advice from Store Manager if involved in a vehicle incident
- Report any potential health and safety concerns to Family Store Manager
- Demonstrate a clear understanding of WHS policies - specifically in regard to lifting and moving

Qualifications and experience requirements for the Role
- Excellent time management skills
- Previous experience working with community members in a comparable setting is preferred
- Demonstrate empathy toward community members

Mandatory requirements of the Role
- Fully complete The Salvation Army's volunteer registration process
- Current Criminal History Check (Police check) required
- Complete TSA induction modules and any other training as required

Roster & time commitment
- 4-6 hours per day
- 1-2 days per week flexible for ongoing period
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is commi