Intelligent Automation Lead

4 days ago

North Sydney, Australia Zurich Insurance Full time

**About us**

At Zurich, we encourage each other to keep growing and evolving as individuals, leaders, teams, and communities. Our voices are diverse, our behaviours are inclusive, our actions drive equity, and we feel a sense of belonging. We are agile and adaptive to change in response to the evolving needs of our customers, partners, communities, and our planet.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

**About the role**

As the Business Intelligent Automation Lead, you will be responsible for leading the Intelligent Automation program to deliver a mature automation program across Zurich Financial Services Australia and New Zealand. You will be required to define and drive the Intelligent Automation strategy for Zurich, establish an Intelligent Automation Centre of Excellence, and scope, design, and deliver Intelligent Automation.

It will be important to develop relationships and build awareness across multiple stakeholder groups of Intelligent Automation and create a strong partnership with IT to align automation plans and leverage technology support.

As a key member of our team, you will be empowered drive the strategic direction of the intelligent automation program with the freedom to innovate and collaborate across process engineering, operational excellence, and emerging technologies.

**Important to your success**
- 4-6 years’ experience in delivering process optimisation, intelligent automation, or cognitive technology.
- Excellent stakeholder and change management skills, with experience successfully leading and executing business strategies.
- Experience in, or knowledge of Microsoft Power Platform, UI Path, Blue Prism Automation Anywhere and AI technologies such as Optical Character Recognition, Natural Language Processing and Machine Learning.
- An understanding of Life and General Insurance

**Zurich is here to support you**

As you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

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