Product Support Advisor

2 days ago


Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

**Liebherr Mining** is seeking experienced **Product Support Advisor** to join our team at customer mine sites at Mangoola.

In this role, you'll provide field and technical support to our customers, ensuring their Liebherr excavators operate at peak performance. You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating with customers and colleagues to keep their operations running smoothly.

**Key Responsibilities**:

- Diagnose and repair electrical, mechanical, and hydraulic faults on Liebherr excavators (various models including R9250, R9400, and R996B).
- Assist with major and minor services to site machines.
- Manage warranty jobs and support with site claim submissions.
- Conduct machine health assessments and generate comprehensive reports.
- Maintain accurate documentation (timesheets, maintenance requests, site-specific reports).
- Promote Liebherr as a solutions provider, exceeding customer expectations.
- Ensure clear communication with customers, & internal stakeholders, keeping them informed of all relevant information.
- Collaborate effectively with supervisors and tradespeople.
- Coach and mentor Liebherr and customer technicians.

**About you**
- Trade Qualified - Certificate III in Mobile Plant Technology (AUR31220-01) or equivalent.
- Demonstrated experience and expertise with Liebherr excavators or similar equipment is highly regarded.
- Exceptional diagnostic and fault-finding skills.
- Strong customer support experience.
- Excellent communication and interpersonal skills.
- Self-motivated with a commitment to quality execution.
- A current driver's license.

**Additional Qualifications (Highly Regarded)**:

- Additional Low Voltage Training
- MDG25 certification
- Working at Heights certification
- Certificate IV Engineering (Fluid Power)

**Benefits**:
At Liebherr-Australia, we’re committed to looking after you, with some great benefits including:

- A culture of reward, recognition and celebration
- Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL
- Corporate Health Insurance | Novated Lease | Travel Club
- Liebherr One Hub - Employee discount portal for great savings
- Financial stability | annual reviews | service & manager rewards | career progression
- Training programs and opportunities to ensure your continued growth
- Soft skills and Leadership training programs

**Diversity, Inclusion and Culture**

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work, and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

**How to Apply**:
Applications close **11 July 2025**

No agencies or third parties please.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

Singleton

Australia (AU)

**Contact**:
Brooke McAlister



  • Singleton, Australia Rapid Spray Full time

    **Warehouse/Production Support** Are you ready to be part of an Australian success story? Rapid Spray is an Australian-owned and operated Company that is looking for a safety-focused and diligent Warehouse/Production Support person to join the team. Rapid Spray is renowned throughout the manufacturing industry for land management, specialising in...

  • Safety Advisor

    2 weeks ago


    Singleton, Australia YanCoal Full time

    We are seeking a passionate Safety Advisor to join the team at Mount Thorley Warkworth (MTW) who will support leaders to achieve a world class safety culture. **About the Business**: - **Outstanding safety culture**: - **Development opportunities in this growing operation**: - **Be based at Mount Thorley Warkworth** We are Australia’s largest...

  • HR Advisor

    4 days ago


    Singleton, Australia Yancoal Australia Ltd Full time $90,000 - $120,000 per year

    HR ADVISORReporting to the HR Superintendent, we are seeking a Human Resources Advisor with extensive IR experience and strong case management to join our highly energetic and motivated HR Team. You will provide a high level of stakeholder engagement to our operational leaders, while also supporting continuous improvement projects.About the BusinessRare...


  • Singleton, Australia Penske Australia Full time $60,000 - $90,000 per year

    Storeperson/Parts Advisor Your New Opportunity: We're looking for a motivated Storeperson / Parts Advisor to join our Parts team at Singleton. In this hybrid role, you'll balance warehouse duties with parts support, ensuring stock flows smoothly and our customers and workshop receive the parts they need on time. In this role you will:Receive, check,...


  • Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the Oppotunity** Reporting through to the Customer Support Manager, the role is responsible for providing field and technical support to the customer and managing client requirements relevant to equipment support for the Liebherr Excavators on site. Extensive experience with Liebherr excavators as well as sound diagnostic skills...

  • Training Advisor

    6 days ago


    Singleton, Australia Peabody Energy Full time

    Develop and maintain training and assessment materials. - Conduct Internal Audits to gauge compliance to the training scheme. - Generate, maintain and co-ordinate re-assessment schedule. - Liaison with stakeholders in relation to training activities. **The lifestyle**: This position is offered on a Monday to Friday dayshift roster allowing for a residential...

  • HR Advisor

    4 days ago


    Singleton NSW, Australia Yancoal Full time $80,000 - $120,000 per year

    Reporting to the HR Superintendent, we are seeking a Human Resources Advisor with extensive IR experience and strong case management to join our highly energetic and motivated HR Team. You will provide a high level of stakeholder engagement to our operational leaders, while also supporting continuous improvement projects.About the BusinessRare opportunity to...

  • Sales Support

    6 days ago


    Singleton, Australia Rapid Spray Full time

    **About us** For over 25 years, Rapid Spray has been dedicated to manufacturing innovative products to the agricultural, industrial and government industries in the spraying, diesel tank and liquid cartage sector made from products using Polyethylene. We are family-owned local business motivated to build customer satisfaction and dealer relationships. With...

  • Service Support

    2 weeks ago


    Singleton, Australia Talent Right Full time

    About the Role We’re looking for a talented Service Support to join our Singleton-based team. This is perfect for those who thrive in a vibrant and successful environment and want to be a part of a fun and collaborative team. The Service Support will also enjoy working closely alongside the leadership and sales team and partnering with them to accelerate...


  • Singleton, Australia Thiess Full time

    **Multi-skilled Production Operator - Mt. Arthur South**: - Job ID- 930683- Job Type- Permanent Full Time- Location- Australia - Muswellbrook, Australia - Singleton, NSW, Australia - Newcastle- Categories- Mining Operations, Operator - All Round / Multi Skilled, Operator - Production / Excavator- Applications close- 06 Jan 2025 AUS Eastern Daylight...