Online Fulfillment Manager

2 weeks ago

Melbourne, Australia Blue illusion Full time

Full time role based in the Warehouse - Rapidly growing omni-channel business - Work for an Australian owned retailer **Blue Illusion mission statement**: At Blue Illusion we create a - trés chic lifestyle_ that celebrates the spirit of our customer, their passion for life and generosity of heart. Our French inspired style embraces the - joie de vivre _of the everyday, making every experience unique and unforgettable. The three Core Pillars of Blue Illusion Fashion, Lifestyle and Community guide our purpose. **KNOW THE ROLE** Leading and motivating the online team is a key factor of this role. As this is a deadline driven environment, this role will be suitable to someone who is hands-on, organized and able to lead a team to meet operational KPIS. **Benefits**: - An opportunity to work with an Australian owned fashion retailer - Working for a business dedicated to sustainability and community - Employee discounts - Employee Assistance Program **To be successful you will need**: - Previous experience in a role within an order processing and fulfilment environment. - Experience using fulfilment software. - Implement and maintain fulfilment processes to ensure excellent customer service. - Experience in managing a team, performance management and training. - Self-motivated, high attention to detail, professional and hardworking. - Strong analytical and solution focused skills. **Testimonial From Our Team** - "This is my fourth year working in the Retail Support Centre and I have really enjoyed working with this team. There is a strong family culture in the team, and it is a place where female leadership is highly valued and supported. Donna Guest, the company owner, Creative Director and CEO, is a visionary woman who is not only business savvy, but also has a passion for giving back and supporting the community. There is always something new happening in Blue Illusion and I am grateful to be a part of this creative and ever-evolving company”_

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