Sales Support Consultant

2 weeks ago

Toowoomba, Australia HAYS Full time

12m Max Term Contract | Toowoomba Location | Industry Leading Company

**Your new company**
This leading insurance company are looking to recruit a Sales Support Consultant to join their Toowoomba team. The company provides numerous career development opportunities, a people focused culture and work life balance flexibility.

**Your new role**
As a Sales Support Consultant, you will strive to provide an exceptional standard of service and support to Area Managers, Account Managers & Authorised Representatives, to maximise sales performance and help achieve their sales and service objectives in Regional and Metropolitan areas. Your daily responsibilities will include:

- Responding to queries from WFI Area Managers, Account Mangers & Authorised Representatives relating to client accounts, amendments, adjustments, and modifications to insurances policies
- Supporting Area Manager, Account Manager & Authorised Representatives by completing required policy lifecycle actions such as quotations, new business uploads, renewals, endorsements, referrals & retention calls
- Maintain control of outstanding debtors to ensure debts are managed in line with KPIs
- Develop and maintain strong client and agent relationships

**What you'll need to succeed**
- A genuine passion for providing excellent customer service
- Experience or equivalent client service or customer service
- Understanding of general insurance (desirable, not essential)
- Excellent telephone etiquette skills
- Outstanding communication and interpersonal skills (both written and verbal)

**What you'll get in return**
- Career Development Opportunities
- Work Life Balance
- WFH Flexibility
- Insurance Discounts

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2738205

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