Transport Coordinator

**Introduction**:
Why work for Neumann Steel?
You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.
With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.
**Description**:
Quick overview of the role
We are currently seeking an experienced Transport Coordinator to join our team in a full-time capacity. This role is responsible for managing our Thornton Service Centre transport operations in accordance with safe, compliant loading and driving procedures. Reporting directly to the Branch Manager, this role collaborates between customers, production and our logistic teams to ensure deliveries are loaded and delivered in a safe and timely manner to meet customer requirements.
What will you be doing?
Allocate daily sales orders to manifests to ensure customer schedules are met
Organise, maintain, and coordinate driver rosters
Ensure safe loading procedures and guidelines are always adhered to
Regular communication with customers to ensure schedules and deliveries are as expected
- Liaise with Currumbin warehouse and transport operations to coordinate stock transfers

Ensure drivers are completing jobs and documentation as per procedures
Liaise with Production Planning to ensure truck loading is consistent and aligned to the production plan
Organise the pickup and delivery of any customer return products
Meet chain of responsibility, compliance, and all transport legislation
Answer and respond to customer calls and transport queries
Facilitate general service centre enquiries and sales as required
Follow up on any delivery queries or issues and where necessary, escalate any significant issues
**Skills and Experiences**:
Solid understanding of transport management and coordination
Experience scheduling efficient runs for transport operations
Strong written and verbal communication skills with effective rapport building skills
Ability to thrive in a fast-paced environment, maintaining a high attention to detail and high level of accuracy
Highly organised and able to meet strict deadlines
Creative thinker with strong problem-solving skills
Ability to build and maintain effective relationships with team members, senior management, and other stakeholders
The ability to work as part of the team and contribute effectively to achieve targets
Current HR or HC driver’s license
What’s in it for you
- Free parking onsite
- Ongoing training and career opportunities internally & externally
- Free lunch on Friday’s
- Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program

Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we’d like to hear from you.