Customer Service Specialist

1 week ago

Reynella, Australia Westpac Group Full time

Join the BankSA team in Reynella
- Full-time role
- Turn your customer service skills into a career in banking & finance

**How will I help?**

You’ll be the face of Bank SA - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that clearly offers the most value for them. Along the way, you’ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending.

**What’s in it for me?**

We want you to love what you do - and where you do it. You’ll be paid fairly, while being in a great position to grow your career - with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

**What do I need?**

With experience in customer service - and a solid track record for meeting sales targets - you’ll see this role as your next opportunity to become a new business expert. You’ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you’ll do all of this as part of a team environment - which you’ll have worked in before.

**What’s it like to work there?**

When you join BankSA, you’ll become part of the broader Westpac Group family - a friendly, switched-on team working towards a single purpose of helping Australians succeed. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

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