Cafe Manager Opportunity

4 days ago

Robina, Australia Harvest Foodhouse Full time

**Café Manager Opportunity**

**Join a fast growing, family owned café with a vision**

Are you passionate about hospitality, team leadership, and exceptional customer service? Is you idea of a dream job managing a vibrant café that values its people and the community? Our family-owned café is growing, and we’re searching for an experienced, energetic Café Manager to help shape our future.

**About Us**
Nestled in the heart of our Robina neighbourhood, Harvest Foodhouse has become a beloved destination for locals and visitors alike. We serve breakfast and lunch seven days, host private functions and lots of large groups, and we are fully licensed. Our secluded, 100 seat garden setting, regular clientele and dedicated staff are turning us into a Gold Coast cornerstone.

**Your Role**
As Café Manager, you’ll be driving the success of the business by taking control of day-to-day operations, while being a functioning member of the service team. This is a lead by example role, where you will be hands on in the business, from customer service to cleaningIn our business, everyone helps This is an opportunity to put your stamp on a fast-growing venue and contribute to a team culture rooted in customer service. Your goal - every customer leaves with a smile.

**Main Responsibilities**:

- Positive team leadership with a focus on respect, appreciation and accountability.
- Be the standard for exceptional, genuine, honest customer care.
- Work with the owners along with our highly experienced and talented head chef and team supervisor for recruitment, training, rostering, ordering, group bookings and private functions.
- Empower staff to take responsibility for their jobs, and to deliver their best.
- Compliance (health and safety, liquor licence).

**Who We’re Looking For**

We believe in hiring people who share our values and ambition, and importantly, someone who is looking for a job to call home. Beyond this, the business requires someone who is:

- A seasoned hospitality professional with proven experience managing cafés or similar venues.
- Confident and experienced at leading and motivating teams.
- Skilled at handling orders, stock, bookings and logistics during fast-paced breakfast and lunch service.
- Solutions focused and customer service driven.
- Comfortable managing a licensed premises, large groups and private functions.
- Friendly, team focused and calm under any circumstances.

**Skills and Experience You’ll Need**
- Café management experience (minimum 2 years preferred).
- Team leadership and staff development skills.
- Ordering, inventory, and rostering experience.
- Barista skills preferred.
- RSA certification - essential.
- RMLV certification preferred.
- Strong organisational and interpersonal abilities.
- Adaptable problem-solver.
- Excellent verbal and written communication skills.
- Flexibility to work across mornings, lunchtimes, weekends and after hours functions

**Why Join Us?**
- Be part of a supportive, family-owned business.
- Grow in a dynamic, expanding venue where your impact is valued.
- Help shape a positive, forward-thinking team culture.
- Competitive remuneration.
- Enjoy a varied role with scope to develop new ideas and events calendar.
- Make a difference in the lives of staff and customers every day.

**How to Apply**

Pay: $65,000.00 - $85,000.00 per year

**Experience**:

- cafe management: 2 years (preferred)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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