Operations and Training Consultant

4 days ago

Adelaide, Australia Sandwich Chefs Full time

**About us**

Sandwich Chefs Pty Ltd is a leading provider of high-quality, freshly made sandwiches, roast meals and other delicious food options. With a growing network of retail stores across Australia, we are committed to delivering an exceptional customer experience and creating a positive work environment for our team. Join us and be a part of our continued success

**About the role**

This is a full-time In-store Trainer Operations Support position with Sandwich Chefs Pty Ltd, based in Adelaide. In this role, you will be responsible for providing comprehensive training and operational support to our retail stores to ensure our customers receive an exceptional experience every time they visit. The position will require interstate travel as required in support of new store growth.

**What you'll be doing**
- Deliver comprehensive training and operational support to new and existing Franchisees
- Monitor store performance and identify areas for improvement
- Implement and oversee customer service and in store marketing initiatives to drive positive customer experiences
- Assist with the implementation of new systems, processes and procedures
- Collaborate with the wider operations team to drive continuous improvement

**What we're looking for**
- Proven experience in a food retail or customer-facing training or operations role
- Excellent communication and interpersonal skills with the ability to engage and motivate teams
- Strong problem-solving and decision-making skills
- Familiarity with retail systems and operations
- Passion for delivering outstanding customer service
- Flexibility to work across various store locations as needed

**What we offer**

At Sandwich Chefs Pty Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. This includes:

- Competitive salary and bonus structure
- Comprehensive training and development opportunities
- Flexible work arrangements and work-life balance initiatives
- Opportunity for career progression within a growing organisation
- A collaborative and supportive team environment

Pay: $70,000.00 - $75,000.00 per year

Work Location: In person

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