Assistant Housekeeping Manager

2 weeks ago

Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

**About the Role**

We are seeking an experienced and professional Assistant Housekeeping Manager to join our dynamic team at Kingfisher Bay Resort on beautiful K'gari. Reporting to the Housekeeping Manager, you must be passionate about creating a skilled and positive team environment and prioritising operational requirement for the delivery of premium cleanliness of our 152 hotel rooms, 115 deluxe villas and private houses and resort public areas ensuring an exceptional customer experience is maintained.

The Assistant Housekeeping Manager will also be responsible for managing and ensuring compliance of department standard operating procedures in the absence of the Housekeeping Manager.

**Key Role Responsibilities**
- Supportingthe Housekeeping Manager with workforce management, administration, rostering and operational service of the entire housekeeping department.
- Supervise and perform various cleaning duties of Hotel Rooms and Apartments in compliance to resort standards
- Monitor and maintaining the cleanliness of guest rooms and provide necessary training to staff to ensure standards are met
- Supervise and provide mentorship to team leaders
- Monitor as required the disposal of laundry and garbage and recycle items where necessary
- Ensure policies and procedures are adhered to, including compliance of maintenance and HSE reporting.

**Requirements**:

- Minimum 2 years’ experience in a housekeeping manager or supervisor role in a similar environment and meticulous attention to detail
- Demonstrated ability to lead a large team and create a close team environment
- Current Australian drivers licence (preferred)
- Previous hotel or resort cleaning experience
- Demonstrated ability to prioritise and organise multiple tasks with a commitment to deliver results
- Exceptional customer service skills
- Proven ability to work under pressure and resolve problems
- Experience in motivating team members to achieve targets and outcomes

**The Benefits - conditions apply**
- Affordable island living only $150.44 per week living expenses (includes 3 staff meals daily & accommodation)
- $1000 Annual SeaLink Employee Travel Allowance
- Worldwide Heartist Bienvenue benefits
- 25% off resort dining, retail and spa
- Free Island 4WD bus tours
- Free ferry transfers to-and-from the island
- Access to resort facilities
- Access to Employee Training Programs

**About Us**

**K'gari**is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

SeaLink K'gari is part of **SeaLink Marine & Tourism,** one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the **Kelsian Group** - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

**How to Apply

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