Customer Service Officer

5 days ago


Wetherill Park, Australia HR Ambassador Full time

**Immediate Start**:

- **Growing Team**:

- **National Company**

Our client a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design.

The business is growing rapidly and have a new and exciting opportunity available for a **Customer Service **specialist to join their busy team in Wetherill Park.

**About the job**:

- Be the first point of contact to resolve issues as required
- Ensure excellent customer service is provided over the phone & online
- Attend to customer issues & ensure they are resolved in a timely manner
- Complete escalated customer enquiries in line with SLA’s
- Ensure customer satisfaction by providing knowledgeable, courteous and helpful service.
- Liaise with other departments (eg Purchasing, Dispatch and Quality Control) to establish and maintain effective and relevant service support activities. Work with marketing & digital teams to create landing pages that aligns with promotion campaigns and content strategies
- Liaise and work with service technicians / contractors to ensure reports / outcomes are in line with expectations

**About you**:

- Previous experience in a customer service office based role
- Demonstrated experience in working with customers to achieve outcomes
- Experience in other escalation roles highly regarded
- Ability to work under pressure and prioritise
- Self-motivated to think outside the box

Love customer service and want to be part of a fun, energetic team, **APPLY **now

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Wetherill Park NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (preferred)



  • Wetherill Park, Australia CSR Full time

    **Customer Service Officer - Wetherill Park NSW** - Attractive pay + super + CSR benefits - Genuine career progression and training provided. - Diverse and Inclusive team! **Welcome to the CSR Interior Systems Team** **About the role** As the **Customer Service Officer,**you will be reporting to the Customer Service Manager and will play an essential role...


  • Wetherill Park, Australia CSR Full time

    Attractive pay + 12% super + 25% annual leave loading + CSR benefits - Genuine career progression and training provided. - Diverse and Inclusive team! At CSR, we're building a better future together. We are a family of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions...


  • Wetherill Park, Australia Alexander Appointments Full time

    $35 per hour + Super | Monday to Friday - Excellent team environment | South Western Sydney location - ASAP Start | 6-Month Estimated Assignment **Customer Service Officer - Manufacturing** - **$35 per hour + Super | Monday to Friday**: - **Excellent team environment | South Western Sydney location**: - **ASAP Start | 6-Month Estimated...

  • Customer Service

    3 days ago


    Wetherill Park, Australia Australian Lifting Centre Full time

    Australian Lifting Centre is a leading wholesaler in the lifting and rigging industry. We have branches nationally and are seeking a customer service officer to look after order processing and customer service in our busy Wetherill Park office. The purpose of this role is to fulfil our customers requirements including customer enquiry, processing orders,...

  • Customer Service

    5 days ago


    Wetherill Park, Australia Australian Lifting Centre Full time

    Australian Lifting Centre is a leading wholesaler in the lifting and rigging industry. We have branches nationally and are seeking a customer service officer to look after sales and administration in our busy Wetherill Park Office. This Role is varied and as a part of the team would be required to be able to perform other non customer service duties. We...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Protech are looking an experienced **Escalations Coordinator** to perform work with our client, located in Wetherill Park on a fulltime permanent basis. **ABOUT THE ROLE** - Immediate Start - Full-Time - Monday - Friday 9am-5pm **KEY RESPONSIBILITIES** - Be the point of escalation for Customer Care team members to resolve issues as required to ensure...


  • Wetherill Park, Australia Sika Full time

    **Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000...


  • Wetherill Park, Australia Sika Full time

    Company Description Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees &...


  • Wetherill Park, Australia Strategy One Human Resources Full time

    **Job Description**: Based in Wetherill Park, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team. We will be interviewing immediately for an ASAP start. You will be responsible for: - Answering calls & enquiries relating to products,...

  • Customer Service

    5 days ago


    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...