Donor Experience Session Leader

Donor Experience Session Leader

**Date**:6 Nov 2025

**Search suburb or city**: Werribee, VIC, AU, 3030

**Company**:Australian Red Cross Lifeblood
- **Permanent Part-Time opportunity - 64.00 hours per fortnight**
- **Varied shifts across a rotating roster - Monday to Sunday**
- **Located at Werribee** **Donor Centre, Victoria**
- **Salary starting from $47 per hour + Penalties + Super + Salary Packaging and more**

** Discover life-giving possibilities**

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

** About the role**

We’re currently seeking a Session Leader to join our team at the Werribee Donor Centre. Reporting to the Donor Centre Manager, you’ll provide operational oversight to ensure that the end-to-end donation experience runs efficiently with no compromise on quality or safety.

As a Session Leader, you’ll provide direction, inspiration and support for your team to achieve common goals and foster team effectiveness, as well as managing tough issues with respect. You’ll value self-awareness and reflect on your own strengths and areas for development, making you an even stronger leader. A day in the centre could see you:

- Deliver a supportive and safe experience to our amazing donors
- Develop and coach teams
- Physically insert and remove needles to collect donations
- Act as the first point of contact for any complex donor assessments
- Provide clinical oversight to team to ensure phlebotomy success
- Show pride in upholding our high safety and quality standards

Sound interesting? Here’s what we’re looking for:

- Proven leadership experience with a strong focus on ownership, accountability, delivering outcomes, ability to coach and provide performance feedback
- A hands-on, action-oriented approach - you lead by doing and inspire others to do the same
- Exceptional communication skills - clear, confident, and effective across all levels
- A sharp customer focus and the ability to balance service excellence with operational efficiency
- A track record of driving results in a fast-paced, people-centric environment
- Collaborative nature with a strong sense of teamwork
- Digital and technical aptitude
- Clinical experience (Desirable)**Benefits and Wellbeing**

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave - no waiting period for either parent
- Ability to purchase additional annual leave
- Discounted private health cover with fantastic corporate benefit
- Discounted access to 1,430+ gyms & pools all over Australia
- Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
- Plus, many more

** Monday to Sunday**:
This role requires flexibility to work both **morning shifts** (starting as early as **7:15 AM**) and **evening shifts** (finishing as late as **8:30 PM**). Shifts will range between **6 to 8 hours** in length.

If you want to know more about our recruitment process or to check out our FAQ's, please click here