Mobile Clinic Administrator

2 weeks ago

Carlton, Australia BreastScreen Victoria Full time

At BreastScreen Victoria we are dedicated to creating a meaningful impact. We foster an innovative, client-centric, and respectful workplace culture.

We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.

CLOSE DATE: 29 Aug 2025

POSITION TITLE: Mobile Clinic Administrator

EMPLOYMENT TYPE: Part time (0.6FTE)

LOCATION: Carlton

SELECTION CRITERIA:

- At least 6 months' experience in a customer service, administrative assistant or receptionist role
- Good communication and interpersonal skills in person and over the phone, with both cultural and LGBTIQA+ awareness; communicates information accurately and professionally.
- Listen carefully to clients’ needs; asks appropriate questions to confirm booking requirements; exercises sound judgement in scheduling; understands when to pass a query to another staff member.
- Builds and sustains good working relationships; respects the perspectives of others., and
- You have a methodical approach to work; delivers quality outcomes; takes time to review work.

:

- We are offering a part-time role (0.6) FTE until 31 January 2026 working predominantly from our Carlton office.

As a Mobile Clinic Administrator, you will provide administrative assistance to clients and the Women’s Health Mobile Clinic clinical and project staff and you will:

- Respond to client calls, voice messages and call back forms.
- Schedule appointments and send appointment SMSs and reminders.
- Check that client information and data collection forms are completed.
- Scan results into practice management software, mail hard copies to clients.
- Coordinate supplies and consumables and arrange courier/delivery for these and clinic equipment.

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