Digital Content Manager

2 days ago

Melbourne, Australia Pony Express Talent Delivery Full time

Positive impact
- Reduce the cost of essential services, improve the environment
- Exciting multi-year roadmap

**About Us**

We're a community-focused, purpose-driven water organisation full of passionate, dedicated, and imaginative people.

Victorian Government owned and committed to improving our state through essential water and sanitation services whilst protecting and sustaining the environment. We're proud of our heritage and excited about the future. The world is changing, so we are changing too. Our people and their jobs are as diverse as the communities we serve. We work in a unique way to deliver affordable, high-quality service whilst driving water conservation to accommodate

our growing population.

If you're passionate about joining an impactful and community-driven organisation dedicated to creating an ambitious and inclusive workplace, join Yarra Valley Water - a company you'll be proud to be a part of.

**The role**

The purpose of this role is to lead, deliver and drive the success of the digital content experience for Yarra Valley Water products and services. The Customer Experience Division is growing end-to-end design capability with the mission to maximise the customer and employee experience benefits of the organisation’s digital technology investments now and into the future.

The role reports to the Head of Service Experience within the Customer Experience Division. We practice human-centred service design across the end-to-end service experience, including digital content creation, and we collaborate with all business areas to deliver excellent customer experiences.

At Yarra, digital content management is shared between business owners, the Brand, Strategic Communications and Campaigns and Program functions, Retail Services (including customer service) and the Customer Experience function. The role does not focus on social, marketing, or communications content or campaigns.

**What will I be doing?**

In the first six months, you will:

- Participate and provide input into the CX Strategy program
- Define the program of work and governance structure to upgrade and improve YVW digital content
- Define YVW and other digital environments IA structure, guidance, and governance
- Design and develop website analytics structure and start to deliver business insights to influence and inform business cases and project delivery.
- Managing relationships with key stakeholders across the business
- Undertake day-to-day content management and publishing tasks across web platform

**Why Yarra Valley Water?**
- Play a key role in providing essential services to the community
- Home office set up allowance of $650
- A laptop and headset provided
- 14 weeks of paid parental leave for both primary and secondary carers
- Flexibility to achieve WLB, click HERE to learn more about our hybrid working principles.
- Training and development opportunities
- Onsite parking, canteen, and fitness group
- Social events, skill-sharing, and networking opportunities

**Key info**
- Flexible work: 1 day at the office, the remainder from home
- Flexible hours possible
- Salary: up to $153,000 including super
- 3-year contract

**Interested?

  • Digital Content Manager

    3 days ago

    Melbourne, Australia RACV Full time

    RACV Head Office | Melbourne CBD - Competitive salary | Discount on RACV Products - 18-month fixed term contract **Great things start here** You’ll experience so much. With a business as broad as ours, you’ll discover a range of project, product development, service design and career opportunities across different industries. With visibility over cross...

  • Digital Content Manager

    1 week ago

    Melbourne, Victoria, Australia Avem Quirks Full time $80,000 - $120,000 per year

    Role DescriptionThis is a hybrid role for a Digital Content Manager, located in Melbourne, VIC, with some work-from-home flexibility. The Digital Content Manager will be responsible for overseeing all content-related projects, developing and managing content strategies, and creating engaging web content.QualificationsWordpress & SEO experienceContent Project...

  • Digital Content Manager

    1 week ago

    Melbourne, Australia The GPT Group Full time

    Office Customer - Full Time - Melbourne, VIC **Together, we can do great things** We shape leading experiences across office, retail, logistics and student accommodation. We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country. Our sustainable returns from investments come from focusing on what...

  • Digital Content

    1 week ago

    Melbourne, Victoria, Australia Helfie Full time $60,000 - $100,000 per year

    About HelfieHelfie AI is the world's first operating system for human health – built to reset the trajectory of health from reactive treatment to proactive prevention. We're scaling globally across D2C, Enterprise, and Government channels with an ambitious goal: to reset the trajectory of health for all 8 billion+ of us. With a mission this bold, we're...

  • Digital Content

    3 days ago

    Melbourne, Victoria, Australia Six Degrees Executive Pty Ltd Full time $90,000 - $120,000 per year

    About the company Play Collective designs and supplies holistic, aesthetic early-years environments, from furniture and rugs to lighting and over 3,000 learning resources. Their spaces inspire wonder in parents while meeting early years curriculum needs, and they're already working with leading childcare groups such as Guardian. With strong demand and an...

  • Digital Content Coordinator

    3 days ago

    Melbourne, Australia Hudson Australia Full time

    **The Role**: Are you a digital content specialist seeking a part time opportunity in a values driven organisation? We are seeking a Digital Content Coordinator to supports the authorities strategic priorities through the coordination of high quality, engaging, accessible and plain-language content across digital communications channels, with a focus on...

  • Digital Content

    3 days ago

    Melbourne, Victoria, Australia Arinco Full time $90,000 - $120,000 per year

    Are you a creative visual storyteller with a passion for design, video and technology? We're looking for a Digital Content & Design Coordinator to join our marketing team at Connetico, the group behind four of Australia's most exciting technology brands: Arinco, Cevo, D6 Consulting and Connetico.In this hands-on, collaborative role, you'll create engaging...

  • Digital Content Specialist

    5 days ago

    Melbourne, Australia Plexus Full time

    **About Plexus** Plexus is transforming the legal industry with cutting-edge technology that empowers in-house legal teams to work smarter and faster. As we continue to expand our presence, we’re looking for a talented and strategic B2B Content Marketing Manager to drive our content initiatives and help elevate Plexus as a market leader in legal AI and...

  • Digital Content Lead

    2 weeks ago

    Melbourne, Victoria, Australia AGL Full time $104,000 - $130,878 per year

    Join the change. Electrify your futureWe've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us.Whether you're on-site, in the office, or somewhere in between, you'll find...

  • Digital Content Developer

    2 weeks ago

    Melbourne, Victoria, Australia CYOS Solutions Full time $60,000 - $90,000 per year

    Application closing date: Tuesday, 9 April 2025 • 11:59pm, Canberra time (in Canberra)Estimated start date: Monday, 13 October 2025Location of work: VICWorking arrangements: The role will be based in the office - Opportunities to work remotely exist once knowledge/capability is demonstrated.Length of contract: Until 31 December 2025Contract extensions: 1 x...