Casual Car Parking Attendant

2 weeks ago

Sydney, Australia First parking Pty Ltd Full time

**About us**:
Our Head Office is based in Brisbane, First Parking is the number one disruptor of the parking industry. With over 18 sites across Brisbane, Melbourne and Sydney, this is like no team you’ve ever worked with. First Parking has a genuine team where individuals feel valued and supported to provide maximum customer satisfaction to our customers. Each person has the opportunity to learn from the ground up and challenge/be challenged to help make our business better.

Our team is growing and we have an opportunity for Casual Car Parking Attendant to provide a high level of service to our customers in Sydney. This will be a ‘hands on’ role where you will multitask and work autonomously to achieve the following.

**About the role**:

- Providing exceptional customer service as a representative of First Parking to ensure customer satisfaction at every step of their experience;
- Operating and parking customers' vehicles (in auto and manual transmission);
- 25+ hours per week, Monday to Friday roster with shifts between 7am to 7pm;
- Answer inbound customer calls;
- Ensuring the car parks are tidy and presentable;
- Maintaining the operation of car park and troubleshooting any issues;
- Liaise with internal and external stakeholders;
- Ensure strict compliance with all safety procedures;
- Daily reporting; and
- Any other duties as directed, which may include on site car park duties.

**What you will need**:

- Full Open drivers licence to be valid throughout employment;
- Demonstrate the First Parking values: customer satisfaction, teamwork & collaboration, determination, daring to be different and trust;
- Passionate, dynamic, self-motivated individual who enjoys working in a high performing culture;
- Ability to work in a fast paced operational environment;
- Excellent verbal and written communication skills;
- Exceptional attention to detail and time management skills during peak call times;
- Ability to work autonomously and as part of a team;
- Proficiency in computer technology and MS Office platforms; and
- Lateral thinker and good problem solving skills while liaising with customers.

**Job Type**: Casual

**Salary**: $31.00 per hour

Ability to commute/relocate:

- Sydney, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What's your expected hourly base rate?

Work Authorisation:

- Australia (required)

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