Operations Manager, Suburban Shopping Centres

1 week ago

Perth, Australia Hawaiian Full time

Friendly, engaging and community-oriented culture
- WA company with a diverse portfolio

Hawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; throughout Western Australia.

With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. We are Passionate, Considerate, Collaborative and Curious and we are proud to be a leading WA employer.

Reporting to the Property Manager, Suburban Shopping Centres the Operations Manager will manage the operational, environmental and safety aspects of the Hawaiian assets, to best industry practice, in line with legislative requirements and agreed business plans on a full time permanent basis.

Your role duties will include, but are not limited to the following;
- Ensure the effective delivery of the properties within the portfolio from an operational, presentation & efficiency perspective.
- Maintain clear and ongoing communication with the Property Manager and asset team.
- Develop and maintain effective customer, tenant and contractor relationships in line with Hawaiian’s Customer Service Philosophies.
- Assist Tenancy Fit-out Manager in the delivery of the tenant de-fits and fit-outs.
- Ensure the effective operation of all engineering, environmental and property functions.
- Ensure the presentation of the portfolio properties is always of the highest quality.
- Ensure the effective management of all repair and maintenance activities.
- Ensure all works carried out on-site comply with all statutory authorities/regulations.
- Attend to after-hours call-out/problems in a timely and cost-effective manner.
- Meet the monthly Business Hygiene requirements.
- Work in conjunction with the Tenancy Fit-out Manager on tenant and landlord works including making recommendations on building services as required.
- Ensure the tenant / landlord electricity, water and gas meter details are up to date in monthly billing and consumption reports.

Qualification Requirements
- Minimum of three (3) years’ experience in retail facilities management.
- Trade Certificate preferable or mechanical / operational “hands-on” experience at a minimum.
- Knowledge of mechanical services and electrical required.
- Knowledge of building management systems including controlling lighting, security, air
- conditioning required.
- Demonstrated knowledge and experience in NABERS and sustainability.
- Strong Microsoft Office experience and ability to quickly learn new systems with training.
- Valid Driver’s License and vehicle essential.

Skills and Attributes you will possess
- Strong interpersonal skills with the ability to build and maintain productive working relationships with internal & external stakeholders utilising excellent verbal and written communication skills
- Strong problem solving, analytical and conceptual skills with ability to develop creative solutions to problems, identify the need for improvement and implement change
- Demonstrated initiative with the ability to exercise judgment and resolve issues independently
- Ability to effectively prioritise and manage multiple deadlines whilst delivering accurate and quality work.

Take this opportunity to advance your career with a highly successful company that believes its best investment will always be its people.

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