Aviation Base Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

About Toll Aviation

Toll Aviation, a division of Toll Government and Defence, is an experienced and trusted provider of crewed and uncrewed specialised operations and training, delivering both standalone and integrated solutions for Government, Defence and the civil sector. With a commitment to safety, efficiency, and excellence, Toll Aviation strives to deliver comprehensive solutions using helicopters, uncrewed aerial systems (UAS) and fixed-wing aircraft, in support of communities in need.

We are currently seeking a highly organized and proactive Base Manager to oversee operations at our Mascot base. This role is central to the smooth delivery of Aviation services and ensuring operational excellence and compliance.

Key Responsibilities
- Act as the primary point of contact for customer service and liaison with NSW Ambulance
- Provide day-to-day operational support, including the coordination and management of flight crew rosters
- Perform general administrative duties, including processing payroll-related matters
- Ensure all work, health and safety (WHS) requirements are maintained and adhered to at the Mascot base
- Manage Pel-Air leases and oversee the upkeep of company property and facilities
- Monitor and report on key performance indicators (KPIs) for base operations
- Collaborate closely with the Senior Base Engineer, Senior Base Pilot, and Contract Manager on all base developments
- Ensure accurate and timely processing of accounts
- Submit weekly reports on all operational facets for NSW Ambulance and compile a comprehensive monthly report for the Management Committee
- Support various additional duties and special projects as required

What We’re Looking For
- Proven experience in an aviation or operational management role
- Strong understanding of WHS regulations and compliance
- Excellent organizational and leadership skills
- High level of communication and interpersonal abilities
- Ability to manage multiple priorities in a fast-paced environment
- Strong computer literacy and familiarity with payroll and reporting systems

If you are ready to take the next step in your aviation management career, we’d love to hear from you. Please submit your resume and a cover letter detailing your experience and suitability for the role.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.