Client Services Manager Part Time

3 days ago

Clyde North, Australia For Purpose Aged Care Full time

**For Purpose Aged Care** presents an exciting opportunity to shape the service delivery of Aged Care into the future during a period of significant change.

A friendly, focused and driven team, we look to bring on staff with the right attitudes and values to provide the best **CARE** for our residents:
**C**ollaboration

**A**ccountability

**R**espect

**E**mpathy

**About the Role**:
We are currently seeking an experienced **Client Services Manag**e**r** to assist in establishing and developing our state-of-the-art aged care residence based in Clyde North. This is a Part Time 0930-1500 (25 hours) role.

This role is the first touch point for residents and their families to be introduced to residential care and therefore requires exceptional customer service with a sensitive, consumer orientated approach.

The main purpose of this role is to manage the admissions and waitlist for the residences and to manage the facilitation of tours across the residences. This role is to assist residents and their representatives with the process of admission to residential care therefore a sensitive consumer orientated approach is essential.

This role may also be expected to visit and assess potential residents within their home or at hospital, to determine their suitability for admission.

Some of the tasks our Client Services Manager may undertake include (but are not limited to):

- Ensuring that rooms across all residences maintain satisfactory occupancy.
- Liaise with key stakeholders (hospitals, ACAP, social workers, medical practices and age care placement agencies) to assist in maximising bed occupancy,
- Organise and schedule appointments with potential clients to showcase any of the requested residences in the organisation
- Facilitate and organise admission paperwork and ensure Assessment is current
- Provide a smooth transition of admission process into the residence.

**About You**:

- Excellent customer service delivery
- Knowledge of financial requirements for admissions into an aged care facility
- Ability to develop and maintain professional relationships with relevant agencies and internal and external stakeholders
- Ability to delegate and prioritise tasks and be results orientated
- Demonstrated experience in the coordination and delivery of administrative services in a health, community or residential aged care setting.
- Meticulous attention to detail and accuracy.
- Current driving license

**Benefits available include**:
- Tax savings of up to $15,900 per year with Salary Packaging (Go Salary)
- Exclusive staff discounts with JB Hi-Fi, Endota Spa and more
- CommBank Workplace banking
- State of the art technology to help staff work smarter
- Staff room facilities
- Onsite Parking
- Salary sacrificing options with superannuation
- Novated Leasing through Enlist
- HESTA benefits for members
- Access EAP - a voluntary, confidential and free counselling service

  • Client Service Manager

    2 weeks ago

    Clyde, Australia Arcare Aged Care Full time

    **Client Services Manager** - Location - Arcare Clyde - Previous experience in aged care (commissioning) or a similar environment desired **About Arcare** As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family...

  • Food Services Assistant

    4 days ago

    Clyde North, Australia For Purpose Aged Care Full time

    **Make a real difference where it matters most.** Are you a compassionate about preparing meals while providing excellent service to residents? Join us and help provide the quality care our residents deserve. At our home, we’re more than just colleagues — we’re a team that values to provide the best CARE for our

  • Hc Driver

    2 weeks ago

    Clyde, Australia Cement Australia Full time

    No nights required - We are open to a work week that is between 2-3 days of 6-8 hour shifts on a consistent schedule (depending on what works for you) - Have the stability of ongoing work that still allows time for family commitments **Why work for Cement Australia?** - Safe operations are our top priority - Be home every day - A better work life balance -...

  • Client Services Officer

    2 weeks ago

    North Lakes, Australia Superior Home Health Services Full time

    Want to make a difference in the life of others? - Want to work with a great, award-winning team? **Superior Home Health Services** is a full-offer, community care organisation _providing in home health care with a difference_. Covering most of the Moreton Bay Region, Bribie Island, North Brisbane, Sunshine Coast and Gympie areas, our support professionals...

  • Cleaner Part Time- Clyde North Vic

    6 days ago

    Clyde, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partner - Bunnings. THE OPPORTUNITY City are looking for dedicated, energetic cleaning team members to work with one of Australia's most recognisable hardware stores...

  • Part Time Cleaners

    3 days ago

    Altona North, Australia Consolidated Property Services Full time

    **Company Description** Who is Consolidated?** We are a professional commercial cleaning business with 3,000+ employees who have been in operation for over 45 years. We pride ourselves on the great relationships we have with our staff and our clients; we set ourselves apart because we truly care and have a major focus on the development and recognition of...

  • Courier Driver Part Time Se/east/bayside/peninsula Suburbs

    3 days ago

    Clyde North, Australia Marina Radiology Full time

    Due to our current courier retiring, we require a part-time courier (Mon, Tues, Thurs and Fri 10am to 2pm) to conduct deliveries and pick ups (starting and finishing at our Head Office in Dandenong) between **our branches within the South Eastern/Eastern/Bayside/Peninsula suburbs of Melbourne** and to surrounding referring clinics. **Responsibilities and...

  • Cleaner (Part-time)

    1 week ago

    Croydon North, Australia Progressive Property Services Full time

    staff required for school cleaning location : Croydon north monday to friday 3 hours start timing 4 pm award rate **Job Type**: Part-time Part-time hours: 15 per week **Salary**: From $26.00 per hour Schedule: - Afternoon shift - Shift work **Experience**: - Cleaning: 1 year (required) Licence/Certification: - National Police Certificate...

  • Cleaner (Part-time)

    2 weeks ago

    Altona North, Australia Rkay property services Full time

    We are looking Part time employees to work in a commercial site at Altona north. This job would suit cleaners who are able to work after hours. And must have car for travel. **Job Types**: Part-time, Subcontract, Casual, Contract Pay: $25.00 - $29.00 per hour Expected hours: No more than 15 per week Schedule: - Evening shift - Night shift - Weekend...

  • Customer Service Officer

    8 hours ago

    Clyde, Australia IPA Personnel Services Full time

    This is an ongoing, temporary role that could go permanent for the right person. Hours will be from **10 am to 6 pm Monday to Friday.** Key responsibilities: - Handling customer queries in a timely and efficient manner - Making outbound phone calls and handling inbound calls for existing customers to build relationships and provide information on...