Unit Receptionist

Unit Receptionist - Day Oncology Unit
Permanent Part-Time | 30 hours per week | Monday to Friday
Cabrini Brighton

The Service
Cabrini Brighton Day Oncology is a 20-chair unit delivering a range of services, including treatments for Oncology/Haematology patients, as well as those with chronic disease, iron deficiency anaemia, and autoimmune conditions.

About the Role
We are seeking a friendly, organised, and proactive Unit Receptionist to join our supportive team on a permanent part-time basis. This role is 30 hours per week, worked over 5 days (Monday to Friday), with consistent 6-hour shifts from 9:30am to 4:00pm.

Key Responsibilities:
- Provide professional and courteous reception services to patients, visitors, and staff- Maintain patient confidentiality and handle sensitive information with care- Manage incoming calls and general enquiries efficiently- Coordinate and book patient appointments, liaising with consulting rooms and patients- Assist patients with queries, escalating to appropriate team members when needed

About You
You are an experienced receptionist who thrives in a healthcare setting and enjoys working as part of a close-knit team. You will also bring:
- Proficient computer skills (Microsoft Office and ability to learn new systems quickly)- Recent experience in a unit reception or similar role- Excellent communication and interpersonal skills, with a professional phone manner- Strong attention to detail and written communication- A flexible, can-do attitude and the ability to adapt to changing priorities- Initiative and motivation, with a willingness to seek help when needed- Well-developed organisational and multitasking skills- Ability to work autonomously and collaboratively within a team- Experience with CHARM and PAS systems (highly desirable)

If you’re looking to join a compassionate and professional team in a rewarding role, we’d love to hear from you.


Enquiries should be directed to: Jacqui Hastings - Nurse Manager Brighton Day Oncology on 03 9508 5930

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.