Research Receptionist

Research Receptionist

The closing date is 30 October 2025

This is an exciting opportunity to join the Clinical Research Facility at University Hospitals Sussex. Working alongside the Research Team and Trial Coordinators at the Royal Sussex County Hospital.

Main duties of the job

You will be the first point of contact for the patients attending the Clinical Research Facility. You will provide a line of communication between the Research Nurses, patients and the wider team to ensure smooth running of the unit. You will also provide administrative support to the Clinical Research team. This will include using electronic systems.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job responsibilities

- The post holder will greet patients attending appointments at the Clinical Research Facility. This will also include liaising with the clinical team to ensure a smooth and efficient service from start to finish for our patients.

- Patients travel and clinical trial expenses will need to be processed and recorded daily.

- Assisting with booking clinic space and transport for appointments as instructed by the clinical team.

- To assist the clinical and clerical teams with any administrative tasks to aid with the smooth running of the unit.

Please see the Job Description & Person Specification for a more detailed list of responsibilities for this post.

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

Person Specification

Equality, Diversity, and Inclusion

- Evidence of having undertaken own development to improve understanding of equalities issues.

- Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Clinical Research Facility, 2nd Floor, Sussex House

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