Showroom Manager

Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 60+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year. **Why work for us**: - Competitive base salary plus uncapped commissions - Opportunity to lead and develop a strong sales team - Extensive training, support, and career development - Leading luxury furniture company listed on the ASX We are seeking an experienced Showroom Manager to lead our high-performing team at our Nunawading Showroom. As the manager, you will drive sales, promote a high-performing and collaborative culture and ensure the showroom is maintained to the highest of standards. **We want to hear from you if you**: - Can demonstrate a proven track record in selling high-value items - Have a "can-do" attitude and a strong desire to maximise your earning potential - Can show us that you are driven to succeed, competitive, ambitious and self-motivated, whilst able to successfully lead a team - Are a great communicator, a good listener, and a persuasive sales closer - Have a genuine interest in people and can engage with them - Are able to work every weekend and enjoy time off during the week - Have successfully worked with and assisted with managing a range of people - Are immaculately presented, suitable for a high-end showroom environment - Have exceptional leadership and motivational skills and a strong desire to drive sales outcomes with every team member - Experience managing a Retail Sales team and increasing sales performance **You will be responsible for but not limited to**: - Maximising sales opportunities while providing an excellent standard of customer service at all times. - Providing exceptional product knowledge and offering solutions to customers furnishing needs. - Leading a team to successfully achieve their KPIs - Engaging quickly and delivering efficient customer care to ensure speedy responses to customer needs and wants. - Training and coaching new staff as well as constantly developing your team - Following up on customer inquiries, solving problems, maintaining strong customer relationships, and providing great aftercare service. - Managing team performance and troubleshooting issue quietly and effectively