Operations Supervisor

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond

**About the role**

The primary objective of this role is to lead and Supervise the BULK delivery fleet at the Hazelmere depot. Responsibilities include ensuring efficient coordination among the BULK zone, drivers, and semi fleet, as well as working closely with the book-in and Pickups teams to ensure resources align with volumes.

**What you’ll do**
- Liaising between Sensitive Freight and book-ins for an efficient use of resources and labour to achieve customer satisfaction.
- Driver productivity, performance, presentation and attendance.
- Forecasts and forward planning.
- KPI’s for Safety, Quality, Cost, Delivery and People.
- Compliance activities of Driver files, fatigue and record keeping of training.
- Toolboxes and Pre-start checks.
- Overtime controls to ensure that Team Global Express complies with Chain of Responsibility legislation.
- Route optimisation, Telematics, GPS and MDT scanning disciplines.

**What you’ll bring**
- Sound operational knowledge in a parcel delivery business
- Knowledge of OH&S Principles.
- A sound understanding of Dangerous Goods and Hazardous substances.
- Sound knowledge of the geographical region to be covered
- Experience in fleet control (desired)
- The capacity to work in a busy time sensitive environment.
- Strong organisational skills.
- A sound knowledge in the effective use of radio communications
- Effective record keeping skills.
- Sound PC skills (desired)
- Strong written and verbal communication skills.
- Capacity to build effective relationships with drivers and other stakeholders.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.