Quality Performance Analyst

6 days ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - SA Metro, Aust - QLD Metro, Aust - VIC Metro, Aust - WA Metro, Aust - NSW Metro, Remote: Work Anywhere
- Opportunities for career progression throughout the business
- Great engaging work environment where customer advocacy is highly valued
- Build your career at NAB

**A career that gives you more**

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We are currently sourcing for an Quality Performance Analyst.

We’re changing at NAB. Our goal is to build a world class engineering culture to enable us to deliver an unprecedented pace of change and a customer experience second to none.

As part of a specialist Quality Engineering team, you will work across all disciplines (Performance Engineering, Service Virtualization and Quality Analytics), to enable and transform quality practices within the bank’s platform teams. Deliver performance testing solutions, test scripts and result analysis for the successful implementation of services to production.

**Role and Responsibilities**:

- Implementing & monitoring quality metrics including trend analysis of discrepancies and defects
- Validating that NFRs for software components to be implement for the software and Infrastructure user stories
- Developing performance automation scripts to validate the NFRs criteria contained in the user stories
- Driving investigations into problems and correction actions relating to recurring problems
- Logging quality defects (Defects with all details and explanations) which helps development & SRE team to fix the issues faster
- Validating the scripts that deploy the software components onto the infrastructure
- Ensuring that quality and SDLC procedures defined for the position within the service are followed, along with Automation approach with a focus on the importance of NFRs through all phases on the SLDC
- Successfully implementing Performance Engineering frameworks and sufficiently up skill asset team capability to self-service with minor trailing help
- Ability to take system logs, monitoring dashboards and other inputs to predict, identify issues and resolve performance bottleneck within the Service Platform
- Application and integration of the “shift left” performance engineering approach across platform ensuring testing, performance and quality are embedded in day one of development

**Your Skills and Experience**:

- Experience in Application and Infrastructure Performance Monitoring and Analytics Tools (such as AppDynamics, Nagios, CA Wily Introscope, Splunk)
- Software development, programming, or scripting languages (Java, J2EE, Ruby, Python, Perl, Shell)
- Linux administration (Debian, Ubuntu and RHEL) and standard UNIX utilities and programs Version control (Git, SVN)
- Database technologies (Oracle) /SQL
- AWS or other Cloud Computing experience

**NAB, invested in you**

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

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