Level 3 - Escalation Point
4 days ago
**Level 3 - Escalation Point**
- **Up to $130k plus super**:
- **Hybrid working environment**:
- **Melbourne CBD location**
TheDriveGroup is proud to be partnering with a well-known managed services provider in Melbourne who are looking to change the game in the MSP world.
They are looking to add an additional Level 3 escalation point to their growing team.
What you will be doing:
- Working alongside the level 3 team being the POC of all technical escalation
- Mentoring level 1/2 teams
- Assisting when needed across projects which may include, Office 365, on-prem-cloud, and Intune
What you need:
- Experience working as an escalation point
- MSP experience - MUST
- 5+ years experience working across level 3/ systems
- Office 365, AzureAD, Intune & Windows Server knowledge
- Migrations experience - Office 365, On-prem-cloud, Networking - desirable
Must have full Australian working rights.
**For The Latest Jobs, Tech News or to 'Introduce A Friend' for a $1000 Referral Fee - Follow Us On Linkedin**:
- TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry._
-
Volunteer
1 week ago
Melbourne, Victoria, Australia Our Point 3 Full time $10,000 - $20,000 per yearOur Point 3 (OP3) is a community by and for LGBTQIA+ international students and allies.We are the first not-for-profit of our kind in Victoria, creating spaces of belonging, expression, and connection across cultures.Volunteers are the lifeblood of OP3. Every contribution helps us nurture a more inclusive and supportive community.Why volunteer with OP3?Shape...
-
IVT Research Escalation Specialist
4 days ago
Melbourne, Victoria, Australia TTEC Full time $60,000 - $90,000 per yearIVT Research Escalations SpecialistAt Percepta, we bring first-class service across each market we support. As a IVT Research Escalations Specialist in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique cultureWhat You'll Be Doing The CRC IVT Escalation...
-
Staff Escalation Manager
14 hours ago
Melbourne, Australia Snowflake Full timeBuild the future of the AI Data Cloud. Join the Snowflake team. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is...
-
Customer Service Escalations Advocate
6 days ago
Melbourne, Australia Afterpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Customer Service Escalations Advocate
1 week ago
Melbourne, Australia Afterpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million...
-
Melbourne, Australia Afterpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million...
-
Melbourne, Australia Afterpay Full time**Company Description**: It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million...
-
Card Escalations Associate
6 days ago
Melbourne, Australia Afterpay Full time**Company Description**: It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's...
-
Card Escalations Associate
6 days ago
Melbourne, Australia Afterpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's...
-
Level 2/ Level 3 Support Officer
13 hours ago
Melbourne City Centre, Australia HAYS Full timeJoin one of Victoria's Emergency Services Providers for this Permanent position offering great career growth **The Company** One of Victoria’s primary Emergency Service Organisations who serve to protect communities across Melbourne and Victoria’s major regional centres 24 hours a day, seven days a week. Their highly trained people work proudly as one...