Warehouse Supervisor

**About the company**:
Agricultural Formulators Australia (AFA) is an Australian owned manufacturer of crop protection products to Australian Farmers. Agriculture is a dynamic and growing part of Australia's economy, and this formulating plant supplies chemicals to Crop Smart, a well-known and respected distributor in the sector.

**About the role**:
To support our ongoing growth, we now have an exciting opportunity available for a **Full time** Warehouse Supervisor to join our high-performing team.

Location: Laverton North, VIC

Salary + Super: Commensurate with experience

Reporting directly to the Factory Manager, you will be responsible for the efficient and organised coordination of day-to-day warehouse and inventory related activities. While the diversity of the role means you will be wearing different hats, you will be required to be hands-on and your key responsibilities will include:
**Warehouse & Safety**:

- Ensure all OH&S guidelines are followed to ensure a safe working environment & demonstrate a personal commitment to safety
- Actively promote and enforce company policies and ensure operational staff are aware of individual responsibilities.
- Management of the site receivals, distribution, warehouse operations, suppliers, and Inventory
- Review and implement continuous improvements and promote excellence in the AFA Supply Chain
- Guaranteeing high levels of housekeeping and that the warehouse is always kept clean and tidy.
- Lead by example in daily warehousing operations including loading and unloading goods, picking orders, replenishments, managing back-orders, invoicing, reconciling stock levels etc.
- Maintaining stocktake and inventory integrity with high standards of reporting and traceability of all documents in our inventory management system.
- Ensuring the warehouse operates at peak efficiency with customer satisfaction being the primary goal, by leading and supervising warehouse employees and establishing, monitoring, and managing operational objectives.
- Attending to customer service issues such as complaints and inventory queries
- Written Weekly summary of activities covering the following: Safety, Housekeeping, documentation, Logistics, Personnel issues, Toolbox meetings. Etc

**Team & Relationships**:

- Provide ongoing training, development, support and supervision of your team, including the assigning of specific duties and projects
- Communicate effectively with team - leading daily toolbox meetings
- Daily co-ordination of staff requirements & effective resource planning
- Monitor and communicate KPI’s for each functional area of responsibility and implement relative corrective actions to increase efficiency and improve the customer experience.
- Be involved in the recruitment, training, and development of team members and identify opportunities to improve employee engagement
- Work collaboratively with our other network team members to ensure our customers are provided with the very best service
- Liaise with other cross functional division team members, in particular Supply Chain Inventory teams.
- Building strong relationships with all transport companies and packaging suppliers to ensure optimum service levels are maintained and costs minimised.
- Liaising with 3rd party logistics providers

**Essential personal attributes**:

- Self-motivated, proactive, professional, and responsible, with excellent time management skills
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Tenacity, a positive attitude and be results driven
- Be an outgoing individual with a high level of personal drive and excellent verbal & written communication skills
- Have a current driver’s licence
- Customer focused and service oriented, with an understanding of the sense of urgency required to run a successful warehouse
- Demonstrable ability to communicate, present and influence effectively at all levels of the organisation

**Skills and experience**:

- Current LF Forklift licence essential with a good driving record and you are comfortable lifting weights up to 25kg.
- You have a minimum of 3 years’ experience in a warehouse operations role - having worked in a supervisor or management role would be a bonus.
- You’re a collaborative leader who loves to get your hands dirty alongside the warehouse team and lead by perfect example - you also don’t mind working independently when necessary.
- You have excellent written and verbal communication skills.
- Client focused and results driven, you are confident and pleasant in interacting with team members of varying demographics.
- You have a demonstrated ability to thrive in a fast-paced environment while maintaining high attention to detail.
- You have proficient Microsoft Office skills and strong technical competence with inventory management software.

You may be required to provide evidence of qualifications, undergo a police check, and medical assessment. This is to ensure suitability