Account Manager

1 week ago

Mawson Lakes, Australia CSR Full time

**About Us**:
CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is ‘Building solutions for a better future'. We have a forward momentum and we're on our way to bigger, better and aspirational outcomes for our employees, customers and communities in which we operate.

**About the role**:
Reporting to the State Sales Manager, the Residential / Reseller Account Manager is a fulltime position based in Mawson Lakes, and with travel around sites in the region. You will be accountable for executing the Interior Systems (IS) strategy in the residential/multi residential and re-seller market segments, by retaining, managing, and growing existing customers across CSR building product systems.

**What you'll be doing**:

- Achieve residential/re-seller sales strategy & goals
- Strengthen contractor & re-seller relationships to deliver repeat business
- Identify & grow sales within portfolio to meet targets across Interior Systems and Construction Systems
- Management of pricing processes (approvals & credit sign off)
- Execute price increase strategy for annual price reviews
- Maintain call cycle frequency and customer engagement strategies to add value
- Embrace and manage Dynamics 365 CRM sales tool
- Maintain customer contracts (performance, expiry/ renewals, pricing, and rebate commitments)
- Support & maintain credit terms in consultation with credit team
- Increase Sales in Interior Systems and Construction Systems product categories
- Build rapport, collaborate, share insights with customers and CSR sales team to align shared performance targets
- Deliver timely responses to customer enquiries for pricing, product, and technical support
- Actively track market intelligence of competitor activity, products, & pricing strategies
- Develop & implement growth plans with key customers that result in continuous share growth of customer across the product portfolio.

**What you'll bring**:

- Proven Business Development, Account Manager experience
- Experience in building industry or technical selling industry (preferred)
- A willingness to engage in the technical aspects of construction
- An ability to understand a market segment, the players, the channels, the competition and be able to manage project opportunities
- Experience with installation sub-contract services and related contractors
- An ability to develop market insights for customers and make a case for change that suits Interior Systems
- Competence in time management
- Competence in Microsoft office suite of online tools.

**What we offer in return**:

- Supportive and engaging work environment
- Friendly and collaborative team environment
- Rewarding career development with development opportunities within and across our brands
- Solid career stability with a strong focus on professional development
- Competitive salary package including 12% superannuation + tool of trade
- Secure employment with a continuously growing company
- Parking onsite, fantastic team dynamic and work culture with a lot of support.

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