Claims Coordinator Insurance Builder

1 week ago

Kirrawee, Australia Design & Build Full time

Sutherland Shire location, onsite parking
- Permanent, full time role, ASAP Start
- $70-75k + superannnuation

**Claims Coordinator | Insurance Builder**

Our client is a busy national builder who has been operating for over 10 years across all of Australia. They are specialists in the insurance construction sector across both residential and commercial properties. With exciting growth across the company, they are looking for an enthusiastic and driven Claims Coordinator to join their Sutherland Shire office

**The Role**
- Assist the Estimator/Supervisor with trade allocation.
- Assist the Estimator/Supervisor with running repairs and Client queries.
- Maintain contact with the home occupier/insured regarding timing of works.
- Update job information via company software or client software portals.
- Upload subcontractor invoices for processing.
- Review and process Estimator/Supervisor invoices and submit to the client.
- Assist with reception duties as and when required.
- Setup makesafes on the system, allocate & follow up trades to perform the makesafe & co-ordinate with the Insured or Home Occupier. Update the client of makesafe progress and completion.

**About you (the following skills and experience are desirable)**
- Experienced with customer service, with call centre / contact centre experience desirable
- Exposure to the construction or building industries a plus
- Ability to hit KPIs
- Ability to multi-task and manage time effectively
- Ability to oversee more than one project simultaneously
- Strong verbal and written communication
- A dynamic, team player

This business invests into company culture with modern offices with facilities such as gyms and pool tables

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