Ward Administration Officer
6 days ago
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
- Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
- As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.
- Conduct patient interview to verify information and financial details to complete the Patient Election Form (PEF) process.
- Provide support to the Unit including secretarial duties for meetings, ordering of supplies and other tasks as requested by the Nurse Unit Manager.
- Make use of available information systems recognising decision making in clinical and management settings depending on accurate, timely, relevant, complete, concise and readily accessible information.
- Support maintenance and procurement requirements of the Unit.
Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
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