Quality Manager

Reporting into the Director of Clinical Services and working closely with the Epworth Eastern Executive and senior leadership teams, the Quality Manager will lead and provide expert guidance in quality improvement, clinical risk and incident management and clinical audit. In addition, the role will support and guide the preparation for accreditation(s) and compliance with the National Standards.

**Key activities include**:

- Regular reporting on incidents and identification of trends
- Timely review and coordination of critical incident processes
- Leading and managing incident review processes with the accountable operational leaders and appropriate staff
- Initiation of improvement actions and evaluation of interventions in areas requiring focused activity
- Liaison with relevant external bodies e.g. Safer Care Victoria, the Coroner’s Office, the Health Care Commission, regarding safety and quality matters

**You will make an impact by**:

- Providing strong and visible leadership and technical expertise in quality, patient safety and risk management
- Working collaboratively with a range of clinicians, staff and executive teams to drive innovation, quality improvement and best practice initiatives.
- Facilitating and coordinating multi-disciplinary management of clinical incidents, investigation, and analysis

**To be successful in this role**

You have experience in quality and clinical governance, with strong interpersonal skills that enable you to influence, build relationships, and earn the trust and respect of your team, colleagues, and the clinical workforce. You are passionate about providing the highest standard person-centred care and have a proven track record achieving excellence in clinical governance, patient safety and accreditation processes.

**You will have**:

- Unrestricted and current nursing AHPRA registration
- Leadership experience with an engaging and inclusive style
- Experience working in the clinical risk management and/or quality program of a large health service
- Strong organisational and systems thinking skills with attention to detail and a demonstrated ability to manage competing demands, meet deadlines and effectively manage change,
- Demonstrated experience in clinical safety systems, root cause analysis and case review investigation
- Expertise in relation to the National Safety and Quality Health Care Standards, contemporary clinical risk management along with a working knowledge of current and emerging patient safety issues nationally
- Highly developed investigation, analytical and numeric skills, with strong attention to detail

Position Description Inherent Requirements

**About Epworth Eastern**

Located in Box Hill, Epworth Eastern is a state-of-the-art facility with 19 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east.

**Additional Information**:
**At Epworth, it’s a community**

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth

**Enquire / Apply**

Sound interesting? To apply, click the **I'm Interested**button and attach your CV and cover letter.- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care._