Work Management Product Owner

2 weeks ago

Traralgon, Australia ASIC Full time

**At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.**
- **Location - Traralgon, VIC (approximately 2 hours east of Melbourne)**:

- **Salary between $123,444 - $144,386 (plus 15.4% Superannuation)**:

- **Permanent role**:

- **Applications close at 11:59pm AEST, Monday, 21 July 2025**

**The team**

The Registry & Intelligence (R&I) group provides trusted data, insights and services to support informed decision-making and confident participation in the Australian economy. ASIC manages over 30 legal registers, including the Companies and Business Names registers, holding details on 3.2 million companies and 2.7 million business names. These are the official sources of information for businesses, professionals, government and the public.

**The role**

As a **Work Management Product Owner**, you will:

- Leading a team to enhance frontline services.
- Improve contact centre solutions for personalised experiences at scale.
- Collaborate with stakeholders to understand ASIC's business needs.
- Work with the delivery team to detail requirements and propose solutions.
- Lead implementation planning, change management, and readiness activities.
- Represent user needs to ensure consumer-focused solutions.
- Use data insights to enhance user and staff experience and prioritise improvements.
- Provide strategic advice on user experience, interface, and accessibility design.
- Coordinate business testing and support representatives during testing.

**About you**
- Bachelor's degree or above in IT, computer science, or a related field.
- Skilled in gathering, documenting, and analysing business requirements.

You will also demonstrate:

- Skilled in APIs, integration, digital portals, case management, and workflows.
- Experienced with multi-cloud web platforms (M365, Azure, AWS) and languages like Python, PHP, HTML.
- Engages with business users to gather requirements and improve processes.
- Strong in situational analysis and decision-making amid competing priorities.
- Balances business and IT strategies, processes, initiatives, and service delivery.
- Builds effective relationships with business and tech stakeholders.
- Familiar with Agile delivery methods.
- Excellent verbal and written communication skills.

**About ASIC**

ASIC's remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.

We offer a range of **employee benefits** including:

- Attractive superannuation
- Additional leave entitlements
- 50/50 hybrid work-from home model
- Flexible work arrangements
- Assistance for study and professional development

Click here to view ASIC's salary and benefits guide.

To read more about ASIC, you can visit our website or review our Corporate Plan.

To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.

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