Customer Solutions Coordinator

2 weeks ago

Brisbane, Australia Aussie Broadband Full time

Guess what? We've got something truly AMAZING lined up just for you We present not one, not two, but THREE fantastic permanent openings for you to step into the spotlight as a Customer Solutions Coordinator.

Get ready to be captivated by these FULL-TIME, HYBRID roles - a blend of in-office and hybrid magic (2-3 days in the office) that lets you thrive on your terms. From 9 AM to 5 PM, Monday to Friday, your days will be filled with excitement and innovation.

This is your moment to dive into a thrilling change, to make your mark, and to be part of something extraordinary. Don't miss out
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’._

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found

here


The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms

Let’s talk about you
- A passion for delivering out-of-this-world customer experiences- Superb communication skills that can light up any room- A proven track record of solving challenges- Outstanding teamwork abilities that make you a true team player- Telco services knowledge and experience

As well as a desire to gain knowledge and expertise in enterprise core-network services.

How will you support our “Why?”- Ensure successful delivery of customer solutions- Assist with procurement and logistics- Manage customer contracts and Service Level Agreements (SLAs)- Quality assurance- Handle inbound customer calls for orders and inquiries- Coordinate orders through internal systems- Manage orders and escalate faults

If you have an questions get in touch today with our fantastic team at

If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.

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