Assitant Manager

**Assistant Store Manager - Novo Shoes, Parramatta**

**About Novo Shoes**

At Novo Shoes, we’re passionate about fashion-forward footwear and empowering confident, stylish women. With over 120 stores across Australia and New Zealand, Novo is one of the largest and fastest-growing women’s fashion footwear brands in the region. Join our dynamic team and help deliver an outstanding in-store experience.

**Position Summary**

As the **Assistant Store Manager** at our **Parramatta store**, you’ll support the Store Manager in running day-to-day operations, leading a high-performing team, and delivering exceptional customer service. You’ll play a key role in motivating staff, driving sales, and maintaining a strong store presentation. This is a **38-hour permanent role** working **Sunday to Thursday**.

**Key Responsibilities**
- Support the Store Manager in leading, training, and motivating a sales-driven team.
- Assist in setting daily and weekly goals to achieve and exceed store KPIs and sales targets.
- Deliver outstanding customer service by engaging with customers and resolving queries or concerns professionally.
- Oversee stock levels, visual merchandising, and store presentation to reflect the Novo brand.
- Take ownership of opening and closing duties when required.
- Support recruitment, onboarding, and staff performance reviews in collaboration with the Store Manager.
- Ensure compliance with all company policies and procedures.
- Act as a role model in upholding the company’s core values and retail standards.

**Skills & Experience**
- Previous retail experience in a supervisory or assistant management role (footwear or fashion retail preferred).
- Proven ability to lead and motivate a team in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to manage time effectively and adapt to changing priorities.
- Sales-driven mindset with a passion for delivering great customer experiences.
- Reliable, punctual, and flexible with availability to work weekends and retail trade hours.

**Roster & Location**
- **Location**: Parramatta, NSW
- **Roster**: 38 hours per week, **Sunday to Thursday**:

- Availability on weekends, public holidays, and peak retail periods is essential.

**What We Offer**
- Competitive hourly rate + sales incentives
- Generous employee discounts
- On-the-job training and development opportunities
- A supportive and fashion-forward team culture
- Opportunity to grow your career with one of Australia’s leading footwear retailers

Let me know if you'd like this turned into a PDF, formatted for Seek or Indeed, or if you want a version for **Sales Assistant** as well.

You said:THIS STORE IS FLASHIP STORE IN NSW ChatGPT said:
Great — since **Parramatta is the flagship Novo Shoes store in NSW**, we’ll update the job description to reflect the **higher responsibility, visibility, and performance expectations** that come with being part of a flagship team.

Here’s the **revised Assistant Store Manager job description** for **Novo Shoes Parramatta - Flagship Store, NSW**, with the **Sunday to Thursday roster**:
**Job Title**:
**Assistant Store Manager - Flagship Store (Parramatta, NSW)**

**About Novo Shoes**

At Novo Shoes, we live and breathe fashion-forward footwear. With over 120 locations across Australia and New Zealand, we're one of the leading women's footwear retailers in the region. Our **Parramatta store is the NSW flagship location**, setting the standard for service, visual presentation, and performance. We're looking for a passionate and driven **Assistant Store Manager** to support this high-profile store and elevate the customer experience.

**Position Summary**

As the **Assistant Store Manager** of our **flagship store in Parramatta**, you’ll play a pivotal role in upholding the Novo brand experience. Supporting the Store Manager, you’ll help lead a large, high-performing team, deliver outstanding service, and maintain impeccable standards in operations and visual merchandising.

This role is ideal for a **strong retail leader** who thrives in a fast-paced environment, is passionate about fashion, and is ready to step up in a flagship-level role.

**Roster**: 38 hours per week - **Sunday to Thursday**
**Location**: Novo Shoes, Westfield Parramatta (Flagship NSW Store)

**Key Responsibilities**
- Support the Store Manager in overseeing all aspects of day-to-day operations in a high-volume flagship environment.
- Lead by example on the floor - delivering a premium customer experience every day.
- Motivate, train, and support a large and diverse sales team.
- Drive store performance and contribute to exceeding weekly/monthly KPIs and sales targets.
- Maintain visual merchandising and store presentation to flagship standard.
- Support stock management, inventory control, and shrinkage minimisation.
- Assist with recruitment, onboarding, and development of new team members.
- Step into the Store Manager’s role when they are off shift.
- Uphold Novo’s