Administration Officer

4 days ago

Sydney, Australia Prince of Wales Private Hospital Full time

**_Casual administration roles available_**
- **_Growth opportunities and exciting varied roles in our Administration team_**
- **_Impact our patients journey with us through your excellent customer service_**
- **_Gain access to fantastic healthscope employee benefits, retail discounts, fitness passport and more_**

Are you an administrator with a keen eye for detail who is looking for a rewarding role?

Our supportive, collaborative and dedicated team are looking for casual administration officers to join us

Our Administration Team require enthusiastic and motivated persons to join our expanding admin team to work across our 7 days of operation.

This role will see you working at front desk being the first friendly face people are greeted with when entering the Hospital and working at the back of department at the switchboard or in data entry.

For the right person, opportunities to grow await at Healthscope.

**Prince of Wales Private Hospital,**_Where doing what you love means more_**

Join a Team That’s Leading the Way in Private Healthcare

Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.

Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children’s Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.

While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.

At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.

**As an Administration Officer your responsibilities may include**:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

**Essential Criteria**:

- Proven Administration and/or Customer service experience
- Flexible to work a variety of shifts
- Valid Authority to Work in Australia
- NSW Working with Children check for Employment
- High level customer service skillset
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a diverse team

**Desirable Criteria**
- Prior experience in Healthcare, Medical or Dental Administration (Patient Facing)
- Prior experience with WebPas Patient Administration System (or similar)
- Diploma or TAFE level qualification in Administration, Business Management or related discipline (or working towards same)

**Applications close**: 12th September 2025

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