Workplace Support Services Manager

**Workplace Support and Services Manager**
- An opportunity to work in our new state-of-the-art building
- Great collaborative team environment
- Use your passion in facilities management and grow your career further

Work at and enjoy everything Quay Quarter Tower (QQT) has to offer. This striking building was designed by leading Danish architects 3XN with a staggered glass facade showcasing stunning views of the Harbour Bridge and Opera House. QQT has been designed as a vertical village, to promote networking, collaboration and communication across the business.

**The opportunity**

Reporting to the Senior Manager, Workplace Operations & Guest Relations you will be the lead facilities Manager for AMPS, supporting the delivery of the workplace experience across 9 floors.

The focus of this role is split across stakeholder engagement building strong connections with the business and EA community, and vendor management of key contracts and relationships. Within the Workplace Experience team there is exposure to projects, relocations, and community elements alongside budgeting and data reporting.

**How you will make an impact**
- Ensure the Workplace and Experience is maintained to the design brief
- Work with the Design and Change Team to optimise the workplace and experience through identification, rectification of issues and implementation of opportunities and practice campaigns
- Establish effective relationships with the EA/PA network and key stakeholders to provide effective feedback mechanisms which ensure value and service in the delivery and support of the workplace and experience
- Provide support and insights to the colocation strategy and planning process for the resident groups
- Ensure compliance with all security and safety standards and protocols
- Contractor management of suppliers and partners
- The management and reporting of incidents, repairs & maintenance

**What you will bring to the role**
- Broad understanding of Facilities Management (FM) operations with experience in a facilities management environment managing commercial premises
- Excellent customer-focus with the ability to build excellent relationships with external and internal stakeholder
- Experience in the management and operation of vendors to achieve desirable outcomes
- Exceptional attention to detail and methodical follow-through
- Excellent written and verbal skills
- Excellent analysis and problem-solving skills
- Proven team player with ability to work with little supervision
- Budgeting experience would be well regarded

**Is this your dream job?**

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

“AMP -The investor in all of us” **The investor in all of us - AMP
**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here **.**

If you would like to obtain a detailed Job Description or further information, please contact Milica Radomir on 02 9257 5036

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